TELUS has been reliable overall with strong network coverage and decent customer service. The pricing can be on the higher side, but the quality and consistency of service make it worth it. Their support team is usually quick to respond and helpful in resolving issues. Delivery and setup were smooth, and I’ve had very few connection problems.

Tellus what a great products the tellus pricing is really good and top of the range quality control and the costumer service are really excellent I do love the return policy it’s quick and easy to do

Corrupt company to be avoided. NOTE: if you are already with Telus, when you come to cancel ensure you have: 1) audio of the phone call with agent when you go through the canceling process; 2) video evidence of packing up their equipment for return; 3) Canada Post tracking number evidence of sent/receipt by company; 4) most critical is to ensure you are not on automatic payments BEFORE you cancel; 5) take screen shots of final bill BEFORE you cancel, including final bill and $0 due after you paid it. All of this evidence may become critical as they will try to scam you, as per not only myself, but several members of my community who warned me, which is why I recorded the conversation when I called to cancel, and quickly gathered all information from my account on their website. NOTE: They will also turn off your service immediately even if you have paid for a month and there is time left, so ensure you have a replacement internet service ready to go. Luckily, using my iPhone as a hotspot gives me the same quality of internet service - no hassle, no lagging - as I had paying for a Telus service during my 2-year contract.