Awful customer service at check in. First time flying with my infant (in lap) son, with my mom, and was told we were seated together. Wasn't until actual check in we found out we weren't and when asked to change it, was told there was nothing they could do for us. Had to call Delta three times to finally receive email confirmation of ticket purchase. Also, "valet checked" my sons stroller and upon arriving in Atlanta, the sun visor was missing. Tried to talk to gate agent in ATL but was told to do that in Fort Smith (my final destination). Upon arriving there, I was told I should have filed in Atlanta so they can't help me, but here's a phone number. I called it and filed a claim, only to be told Fort Smith should have done that for me and I was simply brushed off. It's been almost 3 weeks since I filed the claim and still have not heard from Delta to replace the part on my stroller.
Flew Jetblue Airways from LaGuardia to Ft Lauderdale. On time. Very efficient. Good inflight service. Highly recommend. Very pleased with the whole experience. I'm on the flight now and felt compelled to write since I was so satisfied. It seems JetBlue thinks about all their processes and ways to be most efficient and customer-service oriented. For example, they take your drink order and bring the drinks instead of blocking the whole aisle with a drink cart. Smart.
In general I was pleased with the airline. Seats are cramped for international flight and while I have miles rewards we were put on a waitlist. Have tried to use the miles previously but again was unable to use them so I can comment further on this if I am ever able to use them for upgrade.
Let’s start with the outside first. MAC Cosmetics’ original packaging is always black, sleek and chic. I love how they look on my vanity, especially displayed in those cute lipstick holders. Only annoying thing is I can’t see which lipstick is which, but I’ve already kind of memorized their places, so I don’t struggle with that anymore.