Love it. Been a subscriber since 2012 i think. Ive had one issue with something in my bag and ipsycare (customer service) is so helpful. Also you can retake their beauty test in case you don't like the items you're receiving in your bag.
I feel its an unnecessary step in my makeup routine. I see no difference between days in which i use it and do not. I feel as long as you moisturize, prime and continue on with your makeup routine then your make up should last. And don't forget your setting spray. The one E.L.F. makes is awesome!