This product transforms even the most damaged hair. I use just a tiny bit of it in my hair right before I blow dry/air dry and you would think I've had a keratin treatment. It leaves my hair so soft and shiny. I'm also obsessed with the smell. It's amazing!
I was very displeased with the website recently. For whatever reason there was a sale on a product only online but not in store despite the ship to store feature. I chose ship to store to save myself some money while in the nearest location. Not only did it give me hell taking my card, the product wasn't actually in store at all. It had listed 3 available and i quickly discovered there weren't any. Never again.
I love this store. I feel they have the best prices. However, I have not had the best customer service experiences there. On 2 occasions they did not have my order due to SELLING it. Another time they wouldn't accept my egift card and after an hour of waiting for some resolution was told that a gift card was being mailed and they couldn't process my ship to store order at that time. One more incident and i may never go back. Get it together!