Great website easy to use. You can customize the website to everything you need. The invitations are beautiful and nice material. I recieved my order with a week of placing. My save the dates were $40 with envelopes addressed to guest which made it a lot easier. I will be buying my invitations from them to.

It is definitely a red flag that a company does not allow reviews to be posted by the public - all their reviews are handled in house. In addition to not being able to get ahold of any customer service agents, no help what so ever. Once they have your money, they are moving onto the next customer. I ordered invitations, envelopes, and RSVP cards through the website in January. My box arrived only half taped up allowing the Michigan weather to seep into the box. The invitations and RSVP cars were plastic wrapped but both envelope styles were thrown into the box with no protection or packing products. Had the box stayed outside for another 30 minutes, the envelopes would have been ruined. EVERY SINGLE invite was printed horribly, I could not find one single invitation that was correctly done. I ordered a basic style, black background with white lettering, and every single invite had all items printed on the invite in two different white shades. Some shades were so light in color they were almost opaque, several so bad that I was are not even able to use them. In addition to EVERY SINGLE invite was cut unevenly, again I was unable to find one that was cut in an even rectangle (5x7 standard size). I held it up and my fiancé could tell instantly what was wrong without me even explaining it to him! This company is a complete waste of time and does not care about their customers! An absolute disgrace to be in the wedding industry with their nonchalant product manufacturing and clearly evident lack of product quality. I have been very communitive to others when asked about my Zola experience to where even my son to be sister-in-law (who is getting married later this year as well) selected a competitor to use for her wedding items after she saw what Zola produced and sent to me.

The website is clunky and poorly functioning. We received the wrong item multiple times and they won’t release any of our cash funds that were given as gifts. It’s theft. Their customer service sucks and they just talk in circles but offer no solutions. I have no idea how to get the money we were given from them and might have to take them to small claims court at this point. HORRIBLE EXPERIENCE