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They are not my airline of choice - I much prefer Air Canada. However, their flight attendants are professional, minus the stupid jokes that I hate. I don't like their airplane, I'm not a fan of B737, but that's just personal preference. I find their seatback entertainment lacking, I don't like live tv, I'd rather watch movies for free.
When I have had baggage late, they did compensate me for the time, and I have not had any issues with them otherwise.
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