West Jet is a pretty decent airline, but I've had a few not-so-great experiences. Nothing horrible, but there are other airlines that have been much better. I've have my seat bumped simply because I was "small and wouldn't mind sitting in the middle, right?" No. Rude. The seats aren't as comfy as other airlines, and the staff isn't as friendly. However, they do fly to more locations near me than other airlines, so I have to go with them sometimes. Their prices are quite competitive too, so when I need to be extremely economical the choice is sometimes West Jet. Not my first choice airline, but still a decent option.