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WestJet

BY WESTJET #13 in Airlines

4.4 out of 5 stars
  • 5 Stars62%
  • 4 Stars25%
  • 3 Stars10%
  • 2 Stars2%
  • 1 Star1%
4.46 / 5 based on 654 Reviews

Top Questions See all 77 Q&A

  • I have a 12 hour flight coming up and I was wondering if ...3 Answers
  • Does Westjet charge for luggage like most other airlines?4 Answers
  • Is WestJet cheaper to fly with? Would you recommend it? 15 Answers
WestJet
WestJet
Reviews (654)
Q&A (8)
Media (12)
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REVIEWS
Bethany A.
Winnipeg, MB
10 reviews
Globetrotter Expert Level 1
I have travelled a lot my whole life and WestJet has hands down been the best overall experience I've ever had with an airline. I have an emotional support dog who's in the process of becoming my service animal. Being in an airport is a trigger for me, but having Bella helps immensely. Not only does WestJet accommodate her, even though she's not certified, but they go out of their way to make sure the both of us are comfortable before, during, and after the flight. It really makes the whole experience so much easier for me. It's really not the same flying with anyone else, they genuinely care about their customers.
Sarah F.
Saskatoon, SK
154 reviews
Globetrotter Expert Level 3
West Jet is a pretty decent airline, but I've had a few not-so-great experiences. Nothing horrible, but there are other airlines that have been much better. I've have my seat bumped simply because I was "small and wouldn't mind sitting in the middle, right?" No. Rude. The seats aren't as comfy as other airlines, and the staff isn't as friendly. However, they do fly to more locations near me than other airlines, so I have to go with them sometimes. Their prices are quite competitive too, so when I need to be extremely economical the choice is sometimes West Jet. Not my first choice airline, but still a decent option.
Kristen B.
48 reviews
I’m always pleased with WestJet they’re service on and off the flight is always great. The prices for flights are always the best. If any airline is getting my business it’s WestJet first.
Rebecca G.
Peterborough, ON
156 reviews
Globetrotter Expert Level 3
I've only ever flown once and it was with Westjet.. It was an ok experience.. I ended up sitting with two men (one on each side who were rather large), the attendants could see that we were squished in there. One of the of the gentlemen asked if he could switch seats (there was a lot of vacant seats as we were flying from Edmonton to Toronto at 5am and the attendant told him no, unless he wanted to pay additional fees. I really have nothing to compare it to but.. I think if there was plenty of seats one of us should have been able to move for comfort lol. Sorry for rambling..
Lynsey B.
Uxbridge, ON
19 reviews
Attendants are very helpful and make you feel important. Once they allowed my brother to sing Christmas carols with the whole plane over the PA system at Christmas. Very good airline.
Paula S.
Calgary, AB
21 reviews
I have flown with WestJet for as long as I can remember and they are always the first choice for me! The staff are the kindest people I have ever dealt with in the airline industry.
Berni W.
190 reviews
Globetrotter Expert Level 3
West Jet is my favourite air line while travelling in Canada. My family usually updates to plus seating which gets you unlimited food and beverage which we find well worth the extra fair plus you get head phones. Plus seating also you gets you extra leg room in the seats. Regardless of whether you upgrade or not I always find west jet staff to be very accommodating and friendly and the service is always good and planes are always clean. Additionally I find the regular seating in west jet planes to be more spacious than competitors. I would definitely recommend this airline.
Monika C.
Calgary
34 reviews
Very friendly staff, I have nothing bad to say about them honestly. I have flown westjet multiple times and absolutely no complaints I love westjet I recommend it to everyone
Sally W.
112 reviews
I've only had great flights on WestJet with no issues. Especially on short flights, the attendants were very efficient in providing beverage service and cleaning up from it.
Pepé N.
122 reviews
Globetrotter Expert Level 1
I use westjet very time I travel to the Dominican Republic. I find they have the cheapest flights and have frequent flights aswell. Seats are ok and have never had a delay
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used West jet more than 4 times?
Michelle C.
Brownsville, ON
322 reviews
Globetrotter Expert Level 2
Is WestJet cheaper to fly with? Would you recommend it?
Nicole T.
261 reviews
Globetrotter Expert Level 4
How are the new baggage fees affecting your flight plans?
Nixcee B.
P C Beach, FL
4 reviews
What are the amenities on this flight?
Toni M.
Waterloo Ontario
2 reviews
When will we see a reduction in price to reflect all the non-service we'll be getting from now on? Did you ever consider just giving a reduced price of $25 to anyone who wasn't taking luggage?

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