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WestJet

BY WESTJET #13 in Airlines

4.4 out of 5 stars
  • 5 Stars62%
  • 4 Stars25%
  • 3 Stars11%
  • 2 Stars2%
  • 1 Star1%
4.45 / 5 based on 646 Reviews

Top Questions See all 77 Q&A

  • I have a 12 hour flight coming up and I was wondering if ...3 Answers
  • Does Westjet charge for luggage like most other airlines?4 Answers
  • Is WestJet cheaper to fly with? Would you recommend it? 15 Answers
WestJet
WestJet
Reviews (646)
Q&A (8)
Media (12)
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REVIEWS
Justyne E.
Uxbridge
89 reviews
Westjet is a great airline. Always been very pleasant and efficient. The planes always seem to be very clean and well kept. The staff are always very outgoing and do their beat to keep the passengers happy, comfortable and entertained!
Hanh N.
North York, ON
48 reviews
Globetrotter Expert Level 1
Recently my family used westjet vacations and had a blast heading to Jamaica. We loved It! It was smaller planes but got on, families were given some extra time to board and no issues with baggage. Service was good as well.
Krissi W.
20 reviews
I fly at least one time per year and WestJet is always my go-to! Flights are way more reasonably priced compared to others (most times) and the staff is always friendly no matter if it’s on the phone, at the airport or even on social media platforms. Persons are always willing to try their best to make accommodations for me if I’m having any difficulties as well. I think they try to go above and beyond for their customers.
Pamela R.
60 reviews
Best airline experience so far. Friendly real people that truly care about customer service. Fewest flight change or delay issues out of all airlines flown. Flights are overpriced with all airlines so no comment there.
Jazmine 🔪.
Georgetown, ON
140 reviews
Westjet always has great flights for a cheaper price! Their website is easy to use and access without any fuss! The flights themselves are decently comfortable and I will definitely book flights with this company again
Taylor T.
88 reviews
We used to fly west jet all the time, planes were nice, you got a free meal which was also fantastic, flight attendants were very friendly and attentive. however the last time we flew west jet we had some of the worst turbulence I’ve ever had in my life ( lifting off of our seats) and I know you can’t avoid all turbulence but it was such a scary experience that its just one of those things where I’m too nervous to fly them again
Kitt A.
Prince George
15 reviews
Most of the time we vacation to our condo in cabo and WestJet seems to have the most direct flights without having to connect more than once in each direction. They are friendly and often go out ofbtheir way to make sure you not only enjoy your flight experience, but also get you to where you are going. I just wish they still had proper meal service..airlines sure change in the past ten or more years..
Alisha. C.
Courtenay , BC
42 reviews
I love the comfort and the reliability of west jet. But the prices are INSANE TO FLY IN CANADA !!!! YOU'RE TELLING ME IT'S GOING TO COST ME, $800 TO FLY 2 PROVINCES OVER... BUT ONLY $300 TO FLY TO ANOTHER COUNTRY??
B R.
Weyburn , SK
83 reviews
Normally awesome customer service and staff I wish to fly within Canada it would become a bit more reasonable so we could support our economy a bit more to fly and see family from province to province clean airline
Kassandra G.
Calgary, AB
57 reviews
Westjet is an amazing airline. They have outstanding customer service and they handle your bags a lot better than other airlines. I only fly with westjet no matter what. Highly recommend this airline to anyone!! :)
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used West jet more than 4 times?
Michelle C.
Brownsville, ON
322 reviews
Globetrotter Expert Level 2
Is WestJet cheaper to fly with? Would you recommend it?
Nicole T.
261 reviews
Globetrotter Expert Level 4
How are the new baggage fees affecting your flight plans?
Nixcee B.
P C Beach, FL
4 reviews
What are the amenities on this flight?
Toni M.
Waterloo Ontario
2 reviews
When will we see a reduction in price to reflect all the non-service we'll be getting from now on? Did you ever consider just giving a reduced price of $25 to anyone who wasn't taking luggage?

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