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WestJet

BY WESTJET #13 in Airlines

4.4 out of 5 stars
  • 5 Stars62%
  • 4 Stars25%
  • 3 Stars11%
  • 2 Stars2%
  • 1 Star1%
4.45 / 5 based on 640 Reviews

Top Questions See all 77 Q&A

  • I have a 12 hour flight coming up and I was wondering if ...3 Answers
  • Does Westjet charge for luggage like most other airlines?4 Answers
  • Is WestJet cheaper to fly with? Would you recommend it? 15 Answers
WestJet
WestJet
Reviews (640)
Q&A (8)
Media (12)
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REVIEWS
Shay N.
Atlanta, GA
20 reviews
Overall I had no issues with my flight experience. The customer service was awesome, and I love the different price points. It allows you to pay for only what you need. I will definitely fly with them when I travel to Canada again. PLUS they are partners with Delta and seem to usually be cheaper (so book here before Delta, because Delta flight changes are usually included for cheaper)
Abby R.
66 reviews
Because of a delay on my connecting flight, I missed my flight with west jet by 5 minutes. The employees at the help desk were so helpful and put us on the next flight out.
Leslie G.
Pittsford (town)
126 reviews
Not that thrilled with this airline. But sometimes it’s easier to fly out of Canada and that’s one of their main airlines. They made us miss our first flight by sending us everywhere and then being told we didn’t make the two hour sign in time. And small seats very cramped
Andi H.
Gilbert, AZ
25 reviews
I love WestJet! I always fly WestJet on my way to and from Europe. The prices are fantastic, the service is great, and layovers in Canada are so much more pleasant than in most US airports. I've never had a single problem with booking, check in, flights, or baggage flying WestJet!
Imani W.
charlotte
4 reviews
They are my favorite Canadian airline, as their service is impeccable! They fly is wind, snow and rain. They always insure that we have a safe landing and the employees go their extra mile to take care of me! I would recommend WestJet to everybody flying to Canada or even to the states! The service beats out Air Canada any day
Katelyn P.
Las Vegas, NV
46 reviews
I recently used WestJet as my airline for a flight to London. The flight had one stop, in Calgary, and then went straight to London. The planes for both flights were decent, and the baggage prices weren't too bad, but the lack of amenities really shocked me. On my 8 hour flight to London, there and back, meals were not complimentary. I had to purchase a $6 "meal" of hummus and pita chips because I was starving. The meals they offered were extremely expensive for a small amount of food. I felt like even though the flight was cheap, I was nickle and dimed the entire time. My friends took flights that were only a little bit more expensive, and got two meals as well as other amenities. The only thing I appreciated was the free movies and TV shows on their app, but even then the selection was small and only had the first season of many shows. I recommend spending the extra money on international flights, and getting better service.
Sage T.
Midland, MI
272 reviews
Great small airline. I lost my wallet while travelling internationally and the kind customer service woman let me check my bag for free. The aircraft is clean and the staff is kind. If you happen to be flying in or out of an airport where they fly (mostly Canada, I think), I've heard that they have great deals. I believe they are in a partnership with United Airlines
Mariam H.
Walnut Creek, CA
49 reviews
I love this airline. It's like the JetBlue of Canada. Or should I say JetBlue is the WestJet of the U.S.? Either way, the staff is friendly and the routes are convenient. I only wish they offered more snacks!
Amy S.
Oak Harbor, WA
111 reviews
WestJet is a great company. Not only are their prices much lower than most competitors but they really care about people. They have given out a ton of free travel vouchers for people in need during family emergencies. I will always stand by a company like that
Tania H.
Winnipeg, MB
189 reviews
Globetrotter Expert Level 2
In terms of airlines and specifically Canadian airlines, Westjet is the best for affordability, customer service and just generally everything. Friendly and good rep for a reason
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used West jet more than 4 times?
Michelle C.
Brownsville, ON
322 reviews
Globetrotter Expert Level 2
Is WestJet cheaper to fly with? Would you recommend it?
Nicole T.
261 reviews
Globetrotter Expert Level 4
How are the new baggage fees affecting your flight plans?
Nixcee B.
P C Beach, FL
4 reviews
What are the amenities on this flight?
Toni M.
Waterloo Ontario
2 reviews
When will we see a reduction in price to reflect all the non-service we'll be getting from now on? Did you ever consider just giving a reduced price of $25 to anyone who wasn't taking luggage?

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