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Vayama Travel

Vayama Travel


4.0 out of 5 stars
  • 5 Stars51%
  • 4 Stars20%
  • 3 Stars20%
  • 2 Stars0%
  • 1 Star9%
4.04 / 5 based on 45 Reviews

Top Questions See all 3 Q&A

Vayama Travel
Vayama Travel
Reviews (45)
Q&A (3)
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Elise M.
729 reviews
Vayama is terrible and very hard to work with. We booked a flight and hotels on their site for $3000, which was a very good deal compared to other sites. After clicking submit, we were greeted with a loading spinner. We waited on the page for 10 minutes and nothing happened so we closed out of the page. We did not think the order went through at all since the page had error out. Well two weeks later my boyfriend saw a charge on his card for ~$1700, which was weird since we hadn't ordered anything for $1700. Turns out the order did go through but we were not told about it and they didn't book the hotels we ordered, just the flights. We tried contacting them several times and my boyfriend was on hold for up to half an hour each time before getting disconnected. Since we could not contact them, we had to go through the bank to get this sorted out. Again, vayama is the worst if ANYTHING goes wrong, so use it at your own risk.
Dee L.
1 review
Absolutely the worse travel agency ever.  I know their prices look good, but they have awful customer service, long delays in returning e-mails, negative and unhelpful customer service agents on the phone (when you can get through). They screwed up my reservation and were unwilling to make changes, meaning I'm out $1200. I ended up nearly being stranded because of their mistake on my ticket. They were willing to refund $50 of that...if I paid them an additional $15 service fee. They certainly don't care about customers, and have created fees and procedures designed to chase you away should you have a problem. NEVER EVER book with Vayama.
adrienne G.
Richmond, VA
16 reviews
Have used them a couple times- to be honest, the customer service is not good. However, you are paying a very very low flight rate- the value is in the low price. In my view buying a discount ticket comes with inherent risk that if something goes wrong, customer service is not helpful and typically does not resolve the problem. However, if no issues arise from your trip it's usually snag free at a great price.
Ben O.
1 review
worst website to buy an airline ticket. I couldn't make it to one of my flights because of Turkey's coupe. they canceled my entire journey and didn't refund me anything. I couldn't sue them because I had to go to San Jose to do so
Yolanda S.
1102 reviews
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Globetrotter Expert
Level 1
Melche E.
Dallas, TX
170 reviews
Bought a ticket several times in this website but lately customer service is not good. So very rude and not helpful at all. So I stop using them at all and change to the other. For the most part I used other apps, airline apps, airline newsletter for a good deal airline prices. I also followed bloggers like TPG and Instagrams secretflying to really get good prices
Andie H.
Miami, FL
73 reviews
Loved using this site in order to find the best prices for international travel while planning a trip to Europe. The website is friendly for the user and allows you to look at the different options too.
Elyssa F.
Westport, MA
27 reviews
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Globetrotter Expert
Level 2
I definitely appreciated all the great deals they hold year round. It has kept my Euro Trips within my budget.
Melissa S.
Laredo, TX
112 reviews
This is based on what my good pal Pete told me.

ME: Pete I want to go to Japan and need a flight. Where should I search...
Pete: Try Vayama they're great for flying across the pond.

He travels a lot when it comes to international destinations and I trust him in regards to booking travel...I checked out the site and although I didn't find what I was looking for I will definitely check for any of my future travel...it's as easy to remember as google.com
Jennifer A.
Marina Del Rey, CA
24 reviews
Vayama is a great site for travel deals, especially for international flights. I used them a few times to find cheap international flights. The only problem is the lack of support. A few of my friends and I missed a flight we had booked through Vayama and it was a nightmare trying to get new flights. We all ended up having to pay for a whole new set of flights and not getting a refund
Mary a.
210 reviews
What's your favorite destination that Vayama has made possible for you to travel to?
Monica P.
54 reviews
Just here for a badge .
Ben O.
1 review
has anyone been able to take Vayama to a small claim court ?

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