I’ve had a generally good experience flying with United Airlines. The booking and check-in process was straightforward, and the flights I’ve taken were mostly smooth and organized. I also liked having different flight time options and routes available, especially for domestic travel. The cabin crew was professional and helpful during the trip, and the seating felt comfortable enough for longer flights. I appreciated the in-flight entertainment and the ability to manage bookings easily through the app. Boarding updates and gate information were also easy to follow. Like most airlines, delays and crowded flights can happen occasionally, but overall the travel experience has been reliable. I would recommend United for people looking for a large airline with many destinations, decent service, and convenient flight availability.

Our most recent flights with United consisted of international flights with major stops in Chicago and Frankfurt. We had seats in Premium Plus on our way there and Polaris for the way back. While we do a fair amount of international travel with our children, this trip was specifically just myself and our two school-aged sons. Having a nice flight without the jet lag was even more important! Premium Plus consisted of wider seats that recline further + have both a reclining leg rest and a mounted foot rest on the back of the chair in front of you. I’ll admit, when we fly economy my lower back can become quite sore from the seated position, so these additions were very helpful from a comfort perspective. They also included a Brooks Brothers toiletry kit + a Saks Fifth Avenue blanket and pillow. The food choices were slightly above what we would have received in economy, but really it was the comfortable seats and small quiet cabin that made the biggest impact for our quality of sleep and energy upon arrival. On our way back my children had their first experience with Polaris - we were flying back on Christmas and this was a little extra perk! Hands down, absolutely the way to fly for long or international flights. The food and drinks were the best I’d had aboard a plane, the seats not only recline, but offer every position in between sitting and laying. You have two blankets, two pillows, a larger Brooks Brothers toiletry kit and energetic and kind flight staff making you feel welcome. Certainly if it’s in your budget to splurge, do yourself a favor and start (or end) your vacation by actually enjoying the journey!

I’ve traveled with many airlines and visited over 50 countries, but United is easily one of the best airlines I’ve flown with. I’ve never had a delayed or canceled flight with them so far.