Well my personal experience I ordered some items over a week ago and the order is still processing....after waiting on hold for 17 mins to speak with someone I was told they just finished processing all their cyber Monday orders this was on 12/12. I was like really that was 2 weeks ago! Then I was told no worries you should get it within the 10 business days. Well I got an email yesterday saying it should be here by the 12/24 which wont help me but I honestly don't see it happening. My advice DON'T order online go to a store and hope you can find the same deals. =/
Their shipping is horrible. I feel like it takes weeks upon weeks in order to just receive half of my order. I feel like there should be shipments from the stores in your state/town, not from whatever place its all from because it's way too far out.