Travelocity's service has been highly disappointing. Their website is cluttered and difficult to navigate, making the booking process unnecessarily complicated. Customer service is nearly impossible to reach, and when you do, representatives are unhelpful and often rude. Refunds and cancellations are a nightmare, with lengthy delays and unclear policies. Overall, using Travelocity has been a frustrating experience, and I would not recommend it to anyone seeking a reliable travel booking platform.

I use this website and app often when booking our family a hotel. I’m unsure how the customer service is because I have never had to use it in all of the years we have been customers! Our check ins and stays have always been smooth. I really appreciate the discounted prices. I would recommend this website and app. ⭐️⭐️⭐️⭐️⭐️

The worse experience ever. Do not book woth trevelocity.com or Vebro. They took 1.800 ISE dollar From us but didn't booked any hotels or apartments, we are on the street, waiting to family send us money to book a place. What a disappointment. When you eventually talk to them the way they talking (Cool) they must be laughing passing each other the the phone. It HAS BEEN 36 HOURS we waited for the solution. No payment No place to stay. Please don book any holiday, etc. With this companies.