For someone with HUGE bags under their eyes, and darkness under the eyes, this worked really well for me. The packaging is adorable, and the product inside is effective. What more could you want? It has a slight cooling effect when you place the gel patches under your eyes, which I though was quite soothing. It sticks to the skin well, and won't budge while you are relaxing or doing housework (which is what I did). It visibly removed some of the puffiness and darkness under my eyes, and I was very satisfied. It isn't a miracle fix, but it was worth the small improvement for me.