I was anxious to try this body wash because Tom's usually makes good, natural products that work well. After using it a few times, however, I am disappointed with this product. The body wash itself is sort of a whiteish clear liquid that's more like hand soap then body wash. It doesn't lather well, and I didn't feel any moisturizing effects from using it. And there is nothing citrus about the smell -- it reminded me of one of those free lollipops a barber might hand out to a kid.