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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Anna V.
N Hollywood, CA
39 reviews
Time Warner Cable is great! I have lots of channels to choose from and it's a great price. They have great customer service! I haven't had any trouble with this company at all. Definitely recommend it to others!
Jessica C.
51 reviews
Time warner cable is now Spectrum where I live and it's an okay service. It's pricey for what you actually get but I'd rather have cable than satellite
nina a.
Englewd Clfs, NJ
62 reviews
time warner is a pretty good cable company, but my TV will often just shut off in the middle of a program because the cable box spazzes, and it happens to most time warner users. i think they need to fix up some of these problems, and the remotes aren't even that great either. i usually end up clicking the button fifty times before it works..
Amanda S.
38 reviews
The internet service is pretty good, I know that the connection does sometimes go out for no reason but the rest of the time works amazing. Really strong and fast internet connection. The prices are affordable too.
Kaitlin B.
108 reviews
I currently use time warner cable as my Internet and cable services and they have been good to me so far. We haven't had any concerns with anything and the best thing is when they run a special you can get that same discount with your service.
Christina W.
Owensboro, KY
47 reviews
So so customer service, but regionally competitive pricing and viewing package. I like that I can use the app to watch now, so I don't have to have a cable box.
Katherine R.
Louisville, KY
37 reviews
So as everyone knkws their customer service is horrible. We are currently paying for services we do not need so that we "save money". Why is it so hard to only have internet? Instead I am required to have basic cable which includes ten channels I rarely watch for $90 a month. Their advertisements are misleading and there is no one else to switch to and get the same internet speeds. I'm not a very happy customer.
Abbey C.
146 reviews
My personal experience with Time Warner Cable has not been the greatest. I find their services to be quite expensive for the quality they provide. My internet is constantly dropping if more than one person is using it, and to upgrade our speed is an astronomical additional cost. I may change providers soon.
Laura C.
Buffalo, NY
92 reviews
Even though i like watching cable tv shows, time warner is extremely overpriced. Not only that, but they sometimes add a few dollars to our bill each month and we have to call them to get them to bring it back down. We are considering getting rid of cable all together and just keeping the internet.
Sabra G.
Louisville, KY
482 reviews
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Techie Expert
Level 3
I am not a big fan of TWC! I have had many bad experiences with random charges and issues with channels going out etc. the only good thing is they offer cable and internet together but there prices are higher than most companies
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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