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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,956 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6956)
Q&A (668)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Marissa P.
Adams, NY
166 reviews
Techie Expert Level 1
I'll start with a positive and say that since they have updated some of their practices, it has gotten a little better. They have a short window of when they will show up--usually an hour or two range. Dealing with their customer service after they set you up though is terrible. Most of their representatives are hard to understand and are out of the country. If you want help sometimes it's just easier to go into the local office which takes up time not all of us have.
Marlenne L.
Palmview, TX
69 reviews
The Internet is fast but I feel like it's too pricey. We didn't have cable just wifi and the bill was too high.. Overall it's okay, it's better than others companies.
James Eduard O.
Miami, FL
90 reviews
not that many channels in the basic plans, it does the job, mostly if you have kind the can wacht their cartoons
marysol f.
Lic, NY
19 reviews
Love the costumer call back and the online help along with a real live technician as well as I wouldn't change my service for no one.... lovely service even on rainy days
Karen D.
Brooks, ME
79 reviews
I hate that they are so good but the prices are horrible!!! The internet is great and fast and tv as well only compliant is the prices to be honest
Sabrina H.
Bloomingdale, IL
10 reviews
I have Comcast which is owned by Time Warner Cable. They channels that is provided is awesome but the monthly price and bad customer service, not so awesome. I really like the dvr box but it tend to freeze a little more that it should. Recently just added Netflix to menu.
Laura A.
84 reviews
This is my cable provider at my apartment where I go to school. They do an excellent job and have a great selection of channels.
Elena R.
Hillsdale, MI
118 reviews
Techie Expert Level 1
It's fine, not great. We've never had great experiences with customer service. They also recently made you get a thing for tavs that don't have dvr and it's really been messing everyone up.
Angela P.
Harrisburg, PA
445 reviews
The cable service is good, pricey for some packages. The Internet is less than awesome with low signals and if you have many devices running it is slooooow. The phone service works well but will go out if the cable does.
Kim S.
Alexandria, KY
161 reviews
I no longer have time warner. My bill kept getting higher and higher so I changed to direct tv and I'm glad to did. It's half the cost.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
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