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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Lauren H.
60 reviews
I have been using Time Warner Cable for almost two years now and I have to say that their service is impeccable. My bill has stayed pretty low since I first got it and I have never had an issue with service. Customer service representatives are always very helpful in getting me a low price and will direct me to someone if they can't figure something out.
M H.
Porter Ranch, CA
15 reviews
Absolutely terrible from the customer service to the service itself. We are always complaining about our internet. We do not live in a remote location and there really is no reason why we experience such terrible service. We have tried to upgrade the boxes but, that also did not work. Time warner sucks!!
Lorie P.
18 reviews
I have Time Warner Internet and phone. I use to have their cable service but we went with another company because Time Warner is so expensive and they keep raising their prices. It is still too expensive with having just Internet and phone but I'm sure we will switch to another company for that too. Besides being too expensive, my internet and phone services goes in and out every day, all day. It is very annoying and aggravating. I am very dissatisfied with Time Warner.
Ruth H.
Charlotte, NC
10 reviews
Service is fine (Internet and cable) but hate the games they play with pricing. You really have to watch your bill. If there was a better alternative in my area I would switch.
Not too bad for a cable company but not completely satisfied either. Prices go up and you have to argue to get a better deal which is not all that great with all the competition out there. Has maintained during bad weather but has frozen here and there on a good day. My upgrade on Internet seems to have gone down, not really an upgrade. Again, it could be worse.
Rena B.
New York, NY
20 reviews
Sometimes the service isn't that great. I've used time warner cable in two apartments and in one it was terrible and in one its was fine.
Kristi B.
Angier, NC
71 reviews
They are hit or miss. We live in the country so don't have many options. But they are as good as we are going to get for now.
Esmeralda M.
San Bernardino, CA
22 reviews
Where I live our signal was really bad, but thanks to the Time Warner internet with Wifi access our signal works great. No more waiting for pages to load for a long time. We log in through our wifi and our phones internet works great and fast.
Meg G.
Strongsville, OH
26 reviews
We have just begun with TWC and so far so good. I like how we have a set rate and it is not a one year deal and there is not contract.
Caitlyn C.
Frederick, MD
53 reviews
TWC is awful!! I doubt that anyone is really raving about their cable company, but I have had a horrible experience with them. It's impossible to talk to any competent employees on the phone, and anyone I have talked to has been rude and unaccommodating. They also have told me multiple times that they would take wrongful charges off my bill, only to leave them on and force me to call again in the next billing cycle!
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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