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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Darlene H.
Darlene H.
Los Angeles , CA
147 reviews
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Techie Expert
Level 2
I have never had any issues with my cable and Internet and home phone service. Time warner cable has always there rapidly if I had any questions or concerns. I had had time warner cable for almost 12 years now.
Barbara C.
Barbara C.
Houston, TX
2 reviews
I've had my UPS and downs with cable over the past 25 yrs and still with them. IV been with them since it was Time Warner Cable.
Dusty K.
Dusty K.
Lebanon, OH
53 reviews
I feel pretty neutral about Time Warner Cable. They do what they are supposed to do. I suppose they are expensive in the sense that they raise prices on you and don't really say when it's going to happen. It's a sneak attack, which isn't ideal. I don't have many other options where I live though, so they are fine.
Roshanda A.
Roshanda A.
Houston, TX
66 reviews
Pros: Great customer service, cable delivery window,high quality channels, and fast internet. Cons: I dont get internet in my master bedroom on my side of the bed. But my husband does get it on his side. Love my cable + internet.
Nichole O.
Nichole O.
Middletown, OH
2 reviews
Love my cable company.
Time Warner Cable
Cincinnati OH
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Jacqueline L.
Jacqueline L.
Taylor
58 reviews
Ok well let's just say I have my basic cable and "turbo" internet with wifi. The turbo speed I'm paying for I never get and I'm just running one wifi device. They always have another excuse as to why that is and promise to fix. The Internet always drops in and out. The cable say 90 something channels but I get the same channel like four different btimes. It the only one in area so I so. A little is better than nothing.
Kimberly G.
Kimberly G.
El Paso, TX
1 review
Fast Internet. Good service. Good for what I need it for. Used time Warner for the last 10 years.
Jen S.
Jen S.
130 reviews
Overpriced, not super responsive to outages and issues, with terrible customer care. But they have the monopoly on NYC cable. In my last years in NYC I just cut out cable altogether because I didn't like them. I now live in a different part of the country and have great cable service with another provider.
Kirsten A.
Kirsten A.
Lake Geneva
19 reviews
Time Warner Cable is now Spectrum, spectrum raised the rates for subpar services and does not have a friendly customer service on the phone. Being that they are the only provider in my area I am stuck with them.
Cheyenne B.
Cheyenne B.
Buena Park, CA
282 reviews
Twc has always been my go to cable provider no matter where i have moved. Pro: tons of channels, occasional promos cons: without those promos very expensive for "basic" cable, glitches too much and always having problems.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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