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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Tabitha L.
Tabitha L.
234 reviews
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Techie Expert
Level 2
I dont really like cable they play the same stuff over and over and the service is horrible. I just need really good ibternet and streaming service.
Eva C.
Eva C.
784 reviews
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Techie Expert
Level 3
Biggest load of garbage. Your rates will start at 40 dollars for just internet and that's supposed to stay at that price for a full year. Well during the second month they apply hidden fees and back the price up to 80 dollars.
Jen S.
Jen S.
130 reviews
Overpriced, not super responsive to outages and issues, with terrible customer care. But they have the monopoly on NYC cable. In my last years in NYC I just cut out cable altogether because I didn't like them. I now live in a different part of the country and have great cable service with another provider.
Kirsten A.
Kirsten A.
Lake Geneva
19 reviews
Time Warner Cable is now Spectrum, spectrum raised the rates for subpar services and does not have a friendly customer service on the phone. Being that they are the only provider in my area I am stuck with them.
Cheyenne B.
Cheyenne B.
Buena Park, CA
282 reviews
Twc has always been my go to cable provider no matter where i have moved. Pro: tons of channels, occasional promos cons: without those promos very expensive for "basic" cable, glitches too much and always having problems.
Yolanda S.
Yolanda S.
Waco
1071 reviews
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Techie Expert
Level 2
YES I LOVE TIME WARNER CABLE THEY HAVE ALWAYS PROVIDE GOOD SERVICE AND BEEN WITH THEM ALL MY LIFE ITS THE ONLY SERVICE OUR FAMILY USE AND EVERYONE YOU TALK WITH OR REALLY FRIENDLY LOVE MY CABLE
valeria d.
valeria d.
El Paso , TX
133 reviews
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Techie Expert
Level 1
I never had an issue with them, and if I did ,their customer service reps took care of it. I am not in contract and the services are great
Heather A.
Heather A.
Georgetown, KY
41 reviews
I'm going to start off on a good note, the channels and on demand and stuff are great. Now with the bad, their prices are outrageous, I have basic cable and Internet (turbo speed) and I'm paying 200 a month!! The Internet is horrible, I have complained many times I can walk downstairs and loose signal completely. I have been having trouble with sound going out while I'm watching TV and at first I thought that was my TV but it doesn't do it when I'm watching a DVD or Netflix or anything other them cable. I'd switch companies but unfortunately I can't at the moment.
Chelsea K.
Chelsea K.
36 reviews
It seems as though are cable box has issues on a monthly basis, but our internet is good, and tech support does a good job.
Emilen R.
Emilen R.
Silver Spring, MD
268 reviews
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Techie Expert
Level 1
I lived in NJ for a while with family friends and they had this cable and there was never any problems
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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