Time Warner Cable
3.20 / 5 based on 6,960 Reviews
Top Questions See all 49 Q&A
Time Warner Cable
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
I love their response to our questions and they have so far maintain good service, I enjoy non interrupted service,
Time Warner is the worst service provider. Very expensive but in New York City you don't have a choice of service provider. Customer service is awful. They are not helpful and I do not have the time or patience to sit on the phone with them all day to mitigate the problem. Would not recommend
I HATE Time Warner Cable and wouldn't recommend to anyone who isn't forced to use it like I am. The service is always wonky- I have to reset my cable and internet at least once a week. I call their customer service line more often than my own parents. What a waste of time!!!
I was told if I didn't give them a 5-star review my service would be cut off indefinitely. Also, they've taken my cat hostage. Please help me get Mr. Waffles back by liking my review.
It's not really that reliable. Sometimes the internet goes out and doesn't come back on for hours or a day or two. Sometimes it lags really badly even when nobody is downloading or uploading anything.
Time Warner has excellent customer service. I am pleased with both our cable and internet.
They have good prices and the customer service isn't terrible, but their signal often cuts out which makes it difficult to love them.
After moving into a new apartment, I was forced to switch to Time Warner Cable because it was written into my lease. The service so far is fine, I just feel like I was given better customer service, more channels and faster internet for a CHEAPER price elsewhere. I was given a faulty box for cable on the day that I opened my account, and had to return to the store (good thing it was in walking distance) to receive a working cable box. Unfortunately, I a not happy with my cable channel options for the price that I pay.
I love my Time Warner cable, internet and phone service. Their customer service is almost always fantastic and if I have a problem, they are out within 2 days. I think they are a little higher priced than need be, but otherwise fantastic. We'll see how they do now that they are merged.
Awful. It's the only company I can use in my building so I have to use it. It is so expensive. The service is terrible - the internet slows way down in the evenings and sometimes the TV cuts in and out. I would not recommend TWC if you can avoid it and use someone else.
Q & A
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Are there any special promotions to help you save money or any discounts?
What are some good competitors to Time Warner?
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