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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Angie F.
Angie F.
Phillipsburg, NJ
7 reviews
Are we need to pray because it doesn't have a pause button so you can't pause if you're watching the TV show you like and yes we'll do something you can just pause it or save it you have to just leave it there and not watch it so I think they should put something on it
Fred V.
Fred V.
Chillicothe, OH
11 reviews
Great cable company with an awesome service. Their techs are the absolute best they implemented a call forward service which basicaly means they will call you ahead of the instalation time that the tech is on the way. They will even send you a picture so you can ID him
Angelica P.
Angelica P.
Arlington, TX
25 reviews
The customer service center is awful. It is difficult to communicate and understand the call center employees. It seems like after the intro offer ends, current customers end up paying sky high prices for years without any reward for their loyalty to Time Warner Cable.
Jackie S.
Jackie S.
21 reviews
We have cable and internet through time warner cable. The internet is fast and never have any connection issues. They have a good verity of channels and they offer on demand as well. The price is a good deal for the first 12 months. I recommend them. We have no issues.
Marcos S.
Marcos S.
Doral, FL
46 reviews
Muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno
Kayla K.
Kayla K.
Richlands, NC
51 reviews
Their customer service is great, especially when you need to reboot your modem. You can easily reboot right on the phone without having to get up and unplug the modem and wait a few seconds to plug it back in. The only thing I hate about TWC is their horrible Internet.
Kathryn B.
Kathryn B.
Canal Wnchstr, OH
51 reviews
Eh, in our area TWC is so so, but they are one of the only main options when you are living in an apartment. When you can get ahold of someone who actually has a clue in their tech support, things are resolved quickly, but sometimes their customer service is just crap.
Cassidy M.
Cassidy M.
Austin, TX
85 reviews
Pretty quick internet, when it works. In my neighborhood, the internet goes out all the time! Even if it only rains a tiny bit- internet is down! We stopped paying for cable because it was so expensive and barely ever worked. At least when it does work, it works fast!
Lindsey E.
Lindsey E.
Carlsbad, CA
122 reviews
Time Warner has some of the best cable service I have seen. The guide, and On Demand is so much better than Charter. The one drawback is the Internet service. It is so slow, even when you have the top speed. I hope at some point they will increase the internet speeds.
Karen L.
Karen L.
30 reviews
Pretty good service not over expensive and has a lot of Chanel's internet is great never had an issue. Only bad thing is that you can only set Chanel to record from the main DVR so choose wisely where you want to set it up I would recommend where you usually watch tv.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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