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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Janay B.
Sumter, SC
109 reviews
Some months time warner cable is great but they just recently screwed my bill up and I had to pay over $400 in one month, I was so upset with them from feb 2015 until October 2015 I was in love with TWC but once November hit that's when they screwed me.im a very valuable customer I have tv, phone and also Internet and I have the fastest internet speed they have but it still acts upūüėę
Jocelyn D.
Round rock, TX
177 reviews
I've had time warner for about 10 years and have always been pleased with their service. They offer so much at a reasonable price & their internet speed never lets me down! I recommend to everyone, if you have another cable/internet/phone provider you don't like give this a try
Nora B.
178 reviews
Constantly having trouble with my signals going out and channels not displaying I must call once a week to reboot my cable box they are friendly on the phone but I shouldn't have to speak to them in the first place ! Prices are constantly going up horrible company for sure
Kymi A.
16 reviews
This is a great service alwyas helpful on the phone and on house calls they stay till the job is done. I do love the selection of movies and channels avail. I also have cable and it's blinging fast! All around I am happy to have made them my cable and internet provider.
Diana C.
Los Angeles, CA
13 reviews
I switched to Warner after my last cable bill went up and I had instant regret. First they made a mistake when they set up my account and didn't write the address correctly so they refused to install. Second they reschuled the appointment for a wrong date. Now that I have it for some reason my service drops from time to time. I guess that's what you get for a cheaper price
Krystle K.
Lewiston, ME
16 reviews
Time Warners prices fluctuate, I can never expect the same bill twice. I switched to them from DirecTV because of the same issue. I find that their "high speed" internet is slow and cuts out often. I am satisfied with my cable programming but disappointed with the price. Their customer service is sub par as well. You can't speak with one associate and get a straight answer.
Kollina D.
Syracuse, NY
192 reviews
It's difficult to live in a city where there's a monopoly on something like internet service. TWC was pretty much my only choice. I overpay for internet service that is patchy and slow. I really don't appreciate the lack of pride that they take in the services they provide.
Sabrina H.
Bloomingdale, IL
10 reviews
I have Comcast which is owned by Time Warner Cable. They channels that is provided is awesome but the monthly price and bad customer service, not so awesome. I really like the dvr box but it tend to freeze a little more that it should. Recently just added Netflix to menu.
Colleen W.
Delaware, OH
16 reviews
Time Warner Cable is rip off. I live in a community where they are the only cable company available. They are constantly raising their prices for no reason, you have to watch your bill carefully. I have heard bad things about satellite signals being lost, well time warner is no different. I am seriously thinking about getting rid of cable and going back to free over the air tv.
sarah H.
284 reviews
Time Warner is terrible . Always finding a way to overcharge , and the routers and cable boxes are constantly having problems. Customer service is usually polite but not very knowledgeable and the techs are clearly brainless monkeys who don't really know what they're doing.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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