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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Ashlyn L.
Ashlyn L.
Lexington, SC
31 reviews
Time Warner cable has poor customer service. Their fastest internet moves slower than a turtle. Their is always interruption with the cable and internet. They are very over priced. They don't care about their customers. I do not recommend them to anyone not even my worse enemy.
Emily A.
Emily A.
Barstow, CA
68 reviews
I ADORE TIME WARNER CABLE!!!!
My family has tried and used all of the cable subscriptions available and time warner cable suited us best! Super cheap for such a great internet and cable service! I always tell everyone to switch over to Time warner because it's simply the best!!
Brande D.
Brande D.
San Bernardino, CA
74 reviews
We frequently have issues with connection and their phone customer service kind of sucks. They are a little pricey and have a monopoly in my area, so they are my only option for service. When we did have their cable, it often would skip like a scratched DVD and pause or freeze.
emily n.
emily n.
Moravia, NY
24 reviews
Alright service. the customer service is very good but the wifi is AWEFUL. it is fairly affordable and kind of worht the money. Part of the company met my expectations and the other half didn't because of the wifi. i would recommend it to others if you rnot looking for good wifi.
Amber L.
Amber L.
Willard, OH
16 reviews
Customer service with TWC is actually terrible. They are rude and typically unhelpful. I only use TWC because the service is better in my area than any other internet company. That being said, we lose service a lot and some days are better than others. At best, TWC is mediocre.
Madeleine R.
Madeleine R.
Brooklyn, NY
35 reviews
Don't like this service. Horrible technicians have come to my house and refused to set up the internet because they couldn't figure out where to hook it up. Not really great with customer service, not very fast or reliable internet. Mine goes out all the time. Do not recommend.
Jocelyn D.
Jocelyn D.
Round rock, TX
176 reviews
I've had time warner for about 10 years and have always been pleased with their service. They offer so much at a reasonable price & their internet speed never lets me down! I recommend to everyone, if you have another cable/internet/phone provider you don't like give this a try
Mia B.
Mia B.
21 reviews
Its ok their customer service is not really customer friendly like I think it should be but the amount of TV channels that we have is very diverse and they offer a wide variety of options that you can choose to purchase. Their on demand section is always filled and up to date.
C G.
C G.
Emerald Isle, NC
14 reviews
Cable is too expensive and if I didn't need the internet I wouldn't have it. I can't remember the last time I used it. We do record a few educational shows for our son but we don't watch any TV during the day. The only good thing I can say is that it is better than AT&T cable.
Crystal L.
Crystal L.
San Antonio, TX
27 reviews
This is the provider that I prefer because they always have the best deals for Internet or cable. The only cons are that sometimes the connection drops which also depends on your location. Sometimes that can easily be resolved if you switch the internet channel on your router.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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