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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jasmine B.
Jasmine B.
Hamilton, OH
45 reviews
We have a lot of cable and internet issues. Trying to watch your favorite show and it always goes all pixel-ated and you cant even watch it, internet just drops out for no reason sometimes and we have the most expensive highest speed you can purchase because my boyfriend plays xbox live
Alleyse L.
Alleyse L.
Charlotte, NC
20 reviews
I have had Time Warner Cable for over 3 years. The prices are reasonable for apartments, but when I moved into my home, I was surprised at the big jump even though I was told this was a "DEAL".

Other than the the service is surely there. I guess that is why they still have my business.
Amelia H.
Amelia H.
Columbus, OH
14 reviews
This Is an OK provider. I have had some issues with pricing & bills being wrong & the customer service is not always the nicest ones to talk too. They are the provider in the area so I have to use them but it gets the job done and my internet is always fixed quickly when I have issues.
Diana L.
Diana L.
1 review
This is a very expensive and overpriced cable provider. In addition, you would think that with it being so expensive the equipment would function more efficiently. However, I am constantly having to reboot my cable box and wifi box because it does not work when I originally turn it on.
Kelley G.
Kelley G.
Milwaukee, wi
6 reviews
I love my Time Warner cable, internet and phone service. Their customer service is almost always fantastic and if I have a problem, they are out within 2 days. I think they are a little higher priced than need be, but otherwise fantastic. We'll see how they do now that they are merged.
Ebony T.
Ebony T.
Endwell, NY
17 reviews
Horrible company. Unfortunately in my area I don't have other providers. Constantly tagging on additional fees. I pay $10/month for a modem I've had to over 6 years. Didn't find out, until the other day. Very shady and money hungry company. Can't wait until good companies buy them out.
Sydney M.
Sydney M.
Indian Trail, NC
64 reviews
This is my first time with time warner cable and I hate it. I can only record on one tv, sometimes it doesn't record the full show/movie, im not able to watch on all of my tv's, and the wifi is the worst. It cuts out maybe 10 times a day and when it doesn't cut out it's extremely slow.
Irina F.
Irina F.
Staten Island, NY
4 reviews
The only reason why we even have this is because they gave us the best deal. We ONLY need internet in our house - no house phone and no cable. The service SUCKS. The customer service SUCKS. It really is a terrible service, but we are desperate. I'll only recommend if you are desperate.
Sarah F.
Sarah F.
Cleveland, OH
28 reviews
I'm not big on TV so I'd be fine with no cable at all but you get internet and cable for a reasonable price. Their customer service could be better, it just depends on who you get. We've had one guy who just repeatedly tried to sell upsell us rather than just helping us with our issue.
Haley W.
Haley W.
Lockport, NY
101 reviews
It's a good company! We have had problems with remotes and the box and you call and you speak to a a foreigner who doesn't always fully understand the situation. Can also be pricey if you want added things such as channels and HBO and what not. But they are reasonable that's for sure!
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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