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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,960 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6960)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kimberly K.
Milwaukee, WI
21 reviews
I'm satisfied with prices and what I get for internet/cable. However, customer service has always been an issue. I've had reps not show up or show up hours late for installations. I was supposed to be refunded and it took 2 months for the check to come when I was told it would take 2 weeks.
Cathy S.
Ilion, NY
70 reviews
Techie Expert Level 2
I have had Time warner Cable for many years and as i love the service most of the time ours is about to change yet again to new company and services I'm not sure why but i hope the price of things changes for the better because we really shouldnt have to pay so much for entertainment and news
Olivia H.
San Antonio, TX
127 reviews
I honestly think Time Warner Cable is one of the best cable providers just because i have never had a complaint. I have also never heard anyone else complain about it. Some family members had a different cable provider which always had Tv outages & they now have TWC as well and are much happier.
Mindy L.
Corning , NY
65 reviews
I started out with T.W and then went to sat. Had sat. TV for 3 years before I began missing TW. switched back and have now had the service for 7 years and I'd never switch back. I have TV service, landline, DVR and all the movie channels and we love it (we don't love the bill though!!!!!)
M'randa K.
Lexington, KY
19 reviews
Time Warner Cable internet is the worst. My router is constantly going back and forth between working and not working. I have tried to call them about it and they have no solution. It is very expensive and the only service I have from them is the internet! It also seems like the bill is due every week. I would definitely change services, but Time Warner is the only wifi service available where I live.
Joy H.
14 reviews
I began using Time Warner in June 2015 and so far I've been very pleased. I had switched over from very unreliable satellite internet and wasn't sure what to expect as I had heard many good and bad associated with TW. The price has been very affordable and I have had no technical issues yet.
Kristine M.
83 reviews
Eh, we got the highest Internet they offered and we pay a pretty penny for it which we don't mind but it lags out quite a bit for us constantly. YouTube on the Xbox is the worst. I will say the customer service is on point every time we have called them they have been very nice and helpful
Brennan S.
Lincoln, NE
24 reviews
Time Warner Cable had the cable market monopoly in the town in which I live. It was either TWC or satellite service. Their service provided have never been the worst, though when problems did arise, their customer service was never very friendly or helpful in my experience. I would recommend someone to shop around than to just settle. Better service may be had elsewhere, maybe at a lesser fee.
West H.
Southlake, TX
31 reviews
We haven't had a problem with TWC or any issues with the service. Setting up my account was easy. Paying my bill is easy. I would say I feel like I am paying a little too much for just wifi, but all in all no complaints. If you have a choice of providers I would compare your options.
Cynthia U.
50 reviews
My internet, which I depend on for daily work and school assignments, is always fast and always working. I have never had to call in for a service. I am happy with the company although I would prefer to pay a lower month rate but I cannot complain since I have never had it fail on me.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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