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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Raquel G.
Raquel G.
33 reviews
I've subscribed to time warner cable for years, they always have a good deal on a bundle for Internet, cable, and phone, they are pretty reasonable in comparison to the other companies available on the market and they are a company I trust to deliver good entertainment.
Robin C.
Robin C.
San Antonio , TX
24 reviews
Not a bad company at all!! If given the choice between multiple companies where AT&T wasn't an option, I would definitely choose TWC. Their customer service is very nice and their channel selection is one of the best around! I would definitely recommend them to others.
Angie F.
Angie F.
Phillipsburg, NJ
7 reviews
Are we need to pray because it doesn't have a pause button so you can't pause if you're watching the TV show you like and yes we'll do something you can just pause it or save it you have to just leave it there and not watch it so I think they should put something on it
Angelica P.
Angelica P.
Arlington, TX
25 reviews
The customer service center is awful. It is difficult to communicate and understand the call center employees. It seems like after the intro offer ends, current customers end up paying sky high prices for years without any reward for their loyalty to Time Warner Cable.
David F.
David F.
Brooklyn, NY
285 reviews
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Techie Expert
Level 4
Honestly, one of the worst internet providers out there - I've tried Optimum and Fios and I've NEVER had as many recurring issues as Time Warner - constant blackouts, constant dips in speed, and very high pricing. It's a shame they have a monopoly on most of Manhattan.
Fred V.
Fred V.
Chillicothe, OH
11 reviews
Great cable company with an awesome service. Their techs are the absolute best they implemented a call forward service which basicaly means they will call you ahead of the instalation time that the tech is on the way. They will even send you a picture so you can ID him
Marcos S.
Marcos S.
Doral, FL
46 reviews
Muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno muy bueno
Kayla K.
Kayla K.
Richlands , NC
51 reviews
Their customer service is great, especially when you need to reboot your modem. You can easily reboot right on the phone without having to get up and unplug the modem and wait a few seconds to plug it back in. The only thing I hate about TWC is their horrible Internet.
Kathryn B.
Kathryn B.
Canal Wnchstr, OH
69 reviews
Eh, in our area TWC is so so, but they are one of the only main options when you are living in an apartment. When you can get ahold of someone who actually has a clue in their tech support, things are resolved quickly, but sometimes their customer service is just crap.
Megan Ashton P.
Megan Ashton P.
Albuquerque, NM
48 reviews
I give this a one because I'm not really sure what I'm expected to be reading. It's cable, I grew up with cable one it's always around. I suppose the cable provider is fine but those depending on which areas that you living in whether not you can receive the channels.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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