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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Karen L.
30 reviews
Pretty good service not over expensive and has a lot of Chanel's internet is great never had an issue. Only bad thing is that you can only set Chanel to record from the main DVR so choose wisely where you want to set it up I would recommend where you usually watch tv.
Margaux A.
Columbus, OH
75 reviews
Ehhhh they try to scam you. I have them in my college apartment and they tried to charge me $150 for cable and wifi when the same subscription was only $89. They have good installers but sometimes the people on the phone are useless. I wouldn't recommend it to others.
Megan Ashton P.
Albuquerque, NM
54 reviews
I give this a one because I'm not really sure what I'm expected to be reading. It's cable, I grew up with cable one it's always around. I suppose the cable provider is fine but those depending on which areas that you living in whether not you can receive the channels.
Jo S.
Memphis, TN
41 reviews
We have been using Time Warner for several years with only a few problems. Contrary to some popular opinion, we have had really good service when there have been issues- they seem to really want to quickly resolve any problems. I would recommend them any day over ATT!
Kacie I.
Cincinnati, OH
30 reviews
Time Warner Cable offers a lot of channels and a variety of packages. I have had positive experiences with their customer service in the past. The TV remote is easy enough to use but could be simplified, with less buttons and made smaller. I would recommend to others.
Cassidy M.
Austin, TX
85 reviews
Pretty quick internet, when it works. In my neighborhood, the internet goes out all the time! Even if it only rains a tiny bit- internet is down! We stopped paying for cable because it was so expensive and barely ever worked. At least when it does work, it works fast!
Jessica A.
Columbus, OH
24 reviews
The service is reliable and the customer service is usually competent, friendly and prompt.

The equipment is sometimes faulty and they often try to raise your rates without notice which sucks.

I'd recommend to others but not over te moon about the company and services
Glory A.
240 reviews
I actually like Time Warner Cable. I made the mistake of changing my services to Direct TV a while ago but once the two year contract was over I returned to Time Warner. When I contact customer service they have helped me and resolved any situation to my satisfaction.
Elizabeth B.
Sellersburg, IN
20 reviews
This is the 3rd time I've had them. Every time I cancel because they just have terrible product and service. My internet works 30% of the time, my cable boxs don't do anything they are supposed to do. If there were other options in my area I wouldn't have them at all.
Diane L.
13 reviews
I've had internet with them since 2007, and it's not been bad. The internet is fast and they are prompt with their servicing, however they are pricey. I had JUST internet and it was nearing $80 a month. That's ridiculous. If I had another option, I would be taking it.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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