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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Amelia H.
Amelia H.
Columbus, OH
14 reviews
This Is an OK provider. I have had some issues with pricing & bills being wrong & the customer service is not always the nicest ones to talk too. They are the provider in the area so I have to use them but it gets the job done and my internet is always fixed quickly when I have issues.
Sarah F.
Sarah F.
Cleveland, OH
28 reviews
I'm not big on TV so I'd be fine with no cable at all but you get internet and cable for a reasonable price. Their customer service could be better, it just depends on who you get. We've had one guy who just repeatedly tried to sell upsell us rather than just helping us with our issue.
Alleyse L.
Alleyse L.
Charlotte, NC
20 reviews
I have had Time Warner Cable for over 3 years. The prices are reasonable for apartments, but when I moved into my home, I was surprised at the big jump even though I was told this was a "DEAL".

Other than the the service is surely there. I guess that is why they still have my business.
Kelley G.
Kelley G.
Milwaukee, wi
6 reviews
I love my Time Warner cable, internet and phone service. Their customer service is almost always fantastic and if I have a problem, they are out within 2 days. I think they are a little higher priced than need be, but otherwise fantastic. We'll see how they do now that they are merged.
Susan S.
Susan S.
Cicero, NY
14 reviews
They are annoying as anything, but they are significantly cheaper if you ONLY WANT mediocre internet. My husband and I like what we pay because we don't want a cable bundle or anything. Just a cheap internet bill. Verizon fios is tempting, but we are not ready to shell out that money.
Debbie S.
Debbie S.
Kingston, NY
299 reviews
I've always had time warner cable. No matter where I have lived. I can not go with cable or WiFi. Pros? I can't ever miss out on a show because I use the DVR!! Con's? Sometimes when the bad weather hits the cable acts up. But that's normal and that problem is usually fixed right away.
Courtney C.
Courtney C.
Mt Washington, KY
164 reviews
Time Warner is a bit pricey especially since their service isn't the greatest. It messes up a lot in the since of the picture. It will be pixelated sometimes on a few channels. I know my family has been thinking about cutting ties with them and just watching things on Netflix or Hulu.
Miranda S.
Miranda S.
105 reviews
Internet is reliable and so is the cable, I really like time warner on demand it lets you watch all kinds of movies and shows for free. The DVR is awesome and reliable so you can record shows to watch when you are away. Their package deals are affordable and i recommend this to others
Mary B.
Mary B.
26 reviews
Having cable is an expensive thing to not get the channels you want. I wish Time Warner would let us pick which channels we want and only pay for channels we want. I haven't had any issues with customer service or service in general. Time Warner is an okay company for services offered
Abbie J.
Abbie J.
Crestwood , KY
37 reviews
The Internet services can be quick and somewhat reliable. But after so long, they raise prices annually. Ours has already increased by $15 a month since we began our plan! Looking to switch currently. The prices are expensive enough, let alone increasing the cost for customer loyalty.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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