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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Lili N.
Lili N.
42 reviews
GREAT service! They literally always respond to my call! the price is pretty reasonable and they internet is fast! which is awesome because in my household my boyfriend does play games while I am watching videos we have multiples device on and it doesn't lag!
Karen C.
Karen C.
73 reviews
Timewarner has the worst customer service ever. They always have hidden fees in every bill and they can never explain what they are. After you sign up for basic plan they then advice you that you will need different equipment cause their upgrading and you will have a added fee for the new equipment.
Angela H.
Angela H.
Charlotte, North Carolina
25 reviews
I hate twc. I upgraded my internet and it's supposed to work faster but it is slower. I spent weeks on the phone trying to get the upgrade I was promised at the price I was promised. they send people out to "fix" it but they just say its working and leave. I am so ooooover twc. and the landline is crazy over priced. if I didn't have to have one I wouldn't. plus we fet at least 3 calls a day from the people who.previously had the phone and we have had it over 2 years!!!!!!! plus we had gotten the number changed pnce already because of this exact problem. I hate etc
Lissy C.
Lissy C.
88 reviews
Le doy las 3 estrellas porque los servicios son buenos pero lamentablemente son extremadamente caros. pago casi $200 al mes por cable y servicio de internet. además trata de haber con un representante de servicio es una misión imposible.
Bettina C.
Bettina C.
El Paso, TX
6 reviews
We have free cable because of the apartments we live in witch is very nice and we have a lot of channels. The internet runs really fast when it actually works because we have so many times where it just doesn't want to work at all
Amy S.
Amy S.
Nicholasville, KY, KY
30 reviews
Time Warner Cable has provided us with good service. There is not interruptions, they offer great bundle packages, no contact to be stuck in, and they do not have any hidden fees. I am a happy customer.
Amanda K.
Amanda K.
Franklin, WI
11 reviews
Hate almost everything about this company. Bad customer serbice. Impossible to get anyone to come to your house if that is an issue. Internet always going out.
Jessica T.
Jessica T.
201 reviews
We have used this internet company before, and while the service itself was good, we had to stay on top of our payment receipts- they would increase our payment due without letting us know!
April C.
April C.
Anthony, TX
13 reviews
I love time warmer cable they work with the problems that I get just that sometimes the internet isn't working so well but nothing that can't be fixed or just lasts for like 5 secs
Tawanna R.
Tawanna R.
223 reviews
Terrible.There prices are absolutely ridiculous. I don't recommend time warner. Good service but its not worth the amount of money they charge you!
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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