Been their customer for years. Only one in town so I had no choice. We did the home package of phone line, internet, cable on a good price for a few months then they stopped the deal and charged us for more on those 3 services including DVR.. and I end up paying over $180 a month for 6+ years. It was crazy. I recently turned off cable, phone line, DVR because we couldn't afford it despite being an amazing customer I am.. I'm still charged $150-175 with only 10mb turbo internet service.. I know they're ripping me off and they don't care for their customers. I just cant wait to move out of town to find another service. Its one of the reasons we are moving.