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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
David  S.
David S.
Westminster, CA
68 reviews
Time Warner Cable has one of the worst, if not the worst, customer service you could ever imagine.
Matthew A.
Matthew A.
Celina, OH
38 reviews
Not a terrible company but not a great one either. Customer Service isn't very good and their prices are always on the rise but we get good service and never have a hardware issue.
Marissa P.
Marissa P.
Adams, NY
113 reviews
I'll start with a positive and say that since they have updated some of their practices, it has gotten a little better. They have a short window of when they will show up--usually an hour or two range. Dealing with their customer service after they set you up though is terrible. Most of their representatives are hard to understand and are out of the country. If you want help sometimes it's just easier to go into the local office which takes up time not all of us have.
Kimberly C.
Kimberly C.
141 reviews
Time Warner is too expensive. They say one thing and charge another. Even though they are our cable provider, I am not satisfied with there services at all.
marysol f.
marysol f.
Long Island City, NY
19 reviews
Love the costumer call back and the online help along with a real live technician as well as I wouldn't change my service for no one.... lovely service even on rainy days
Meg M.
Meg M.
44 reviews
Time Warner is expensive and unreliable. I still think it's better than satellite. It's insane tho that I pay so much money for internet only. Why would you advertise $14.99 if you can't even use it for the most mundane activities such as getting on the computer or watching Netflix. I'm def not a fan of TWC.
Stacey W.
Stacey W.
San Diego, CA
2 reviews
The worst internet service I have ever had and overly priced for what little I actually do get. Stay away from the is company if you can!!!
Jessie H.
Jessie H.
Berea, KY
78 reviews
We currently use Time Warner Cable for our internet service. We've used them for about 4 years now. By the fourth year our bill has doubled. It's ridiculous. The customer service isn't good and the prices are too high.
Ilene R.
Ilene R.
Upland, CA
233 reviews
Greedy greedy cable company ! Dodgers fans have been held hostage by their greed and not letting other cable companies carry sports net LA .. I'm glad I switched companies when did (few years ago)the service was horrible !!!
Emily H.
Emily H.
9 reviews
Not a fan at all. I had Time Warner for 3 years and it was over-priced, and awful customer service. When I spoke to someone about how I was not pleased with the service they told me "Well if you would like you could cancel, just call back later if that's what you want to do"
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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