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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Angela S.
Angela S.
Raleigh, NC
34 reviews
TWC has the worst customer service. I have waited on hold before longer than 30min and then was disconnected. What a waste of time. My DVR box works pretty well. Sometimes the light is on but the TV will read no signal. strange. I prefer AT&T uverse.
Dakota G.
Dakota G.
66 reviews
Hate time warner cable!!!! It is honestly the worst, awful service, long holds, just terrible. Stay away!!
Elina L.
Elina L.
336 reviews
I'm very please with time warner cable, how ever i hate their customer service it is horrible! prices are reasonable.
Kim S.
Kim S.
Alexandria, KY
161 reviews
I no longer have time warner. My bill kept getting higher and higher so I changed to direct tv and I'm glad to did. It's half the cost.
betty l.
betty l.
Geneva, OH
54 reviews
Well I have this service its okay for the most but there is something I don't like about them your neighbor and 5 other neighbors can have the same service no body pays the same.I think this is wrong if we all have the same service we all should pay the same
Marissa P.
Marissa P.
Adams, NY
113 reviews
I'll start with a positive and say that since they have updated some of their practices, it has gotten a little better. They have a short window of when they will show up--usually an hour or two range. Dealing with their customer service after they set you up though is terrible. Most of their representatives are hard to understand and are out of the country. If you want help sometimes it's just easier to go into the local office which takes up time not all of us have.
Danielle T.
Danielle T.
Columbus, OH
404 reviews
My internet always works well but my cable is very buggy. It crashes and flickers a lot. My price always seems to be raised every couple months also.
Rell B.
Rell B.
610 reviews
I have TWC istalled into my home and I must say that I do not like this cable service and every year they raise their prices and you can call customer service and they tell you one thing but when you get your bill you getting charged with things that you didn't even want
Matthew A.
Matthew A.
Celina, OH
38 reviews
Not a terrible company but not a great one either. Customer Service isn't very good and their prices are always on the rise but we get good service and never have a hardware issue.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
I haven't tried Time Warner cabel but their prices seem pretty good compare to others providers out their. And i have heared good things about them.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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