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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Lindsay M.
Lindsay M.
150 reviews
TWC has the worst customer service of any company I have ever (been forced to) use. Go with AT&T instead for your internet connection if you can.
Taylor F.
Taylor F.
Cynthiana, KY
47 reviews
Love them! Great internet connection, great TV service, great workers, great service in general. Few problems with our internet modom, but nothing major.
Rell B.
Rell B.
610 reviews
I have TWC istalled into my home and I must say that I do not like this cable service and every year they raise their prices and you can call customer service and they tell you one thing but when you get your bill you getting charged with things that you didn't even want
Jamie S.
Jamie S.
170 reviews
I don't have any complaints about TW. We have automatic billing and whenever we have an issue with that (overcharge), we simply call and it is resolved rather quickly ... and for that reason, I love them!
Patricia W.
Patricia W.
Youngstown, OH
171 reviews
We had the "bundle " thru them. At first the price was ok. Slowly afterwards tho it started to go up. Eventually we ended up switching. Price got too expensive. You would think they would want to keep their customers and keep the price down.
Diana L.
Diana L.
164 reviews
I hope I do not jinks myself, but we have had no problems with our cable. We get tons of channels and great picture!
Maria M.
Maria M.
New York, NY
69 reviews
seems expensive to me and there's really no other option in my building. But I do love my NY1.
Laura A.
Laura A.
76 reviews
This is my cable provider at my apartment where I go to school. They do an excellent job and have a great selection of channels.
Anastasia  W.
Anastasia W.
70 reviews
TWC is the only thing we are allowed to have here, so I am probably moving for that reason. They have awful customer service, it is much more expensive than other local companies, and sometimes it gets really slow and you start to wonder what your paying for. Google fiber recently came into a neighboring town and so our prices have gone up since everyone in the other town canceled.
Amber E.
Amber E.
San Diego, CA
45 reviews
Our experience with Time Warner Cable was absolutely horrible. Our TV and internet constantly disconnected. We had to reset it about 10 times a day. Customer service was terrible and the representatives would continue to give us the runaround and keep transferring us. When we set up an appointment for a technician to come out, we sat around all day and they continued to tell us he would show, but at the last minute they said they were overbooked and he would come another day. They even started charging us more for services we weren't getting. We couldn't get away from them fast enough!
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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