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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Angie B.
Angie B.
Wheelersburg, OH
178 reviews
Outrageous prices but decent internet speed and nice variety of television and bundle packages. DVR service however is terrible. Only records two programs at once. Doesn't always record according to your settings. Fast forward and rewind functions are quirky. Customer service is usually pretty good when needed.
Rhonda C.
Rhonda C.
201 reviews
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Techie Expert
Level 1
Time Warner Cable is the only cable I have ever had. So I really don't have anything to compare it too. I thought the cable was pretty good. Then the bill started getting bigger & bigger over the years. So I had to cut a bunch of the channels. They are pretty good about coming out if something goes wrong with your cable, to your house. Overall I like Time Wanner Cable.
Melissa W.
Melissa W.
Cuddebackvlle, NY
79 reviews
Horrible service! Horrible prices! Horrible customer service! I've been with TWC for over 10 yrs. Every year my bill goes up. I am without cable, internet and or phone at least once a week if not more for at least a whole day!
Eli R.
Eli R.
New York, NY
23 reviews
I wish I could switch to--oh wait...I'm forced to be with TWC. Customer service, or the lack thereof, is horrendous. Their "technicians" aren't well-versed in Internet lingo and make up for it by referring you to upper level techs until you forgot you even had an issue to begin with...
Sara L.
Sara L.
Williamstown, MA
4 reviews
Unfortunately in my area Time Warner is the only one I can use for my home internet use...this is disappointing. I've been with them close to 10 years and I really can't stand them :( From horrible customer service and inaccurate information that ruined my Olympic-watching experience, to a ridiculous bill that is more expensive than the worth of the product. I would NOT recommend Time Warner to anyone for anything at all!
Krista P.
Krista P.
152 reviews
If they didn't have a literal monopoly on my towns internet and cable,we wouldn't have them. missing channels because they cant come to contract with them,so hulu it is...when the internet works.
Megan I.
Megan I.
Madison, OH
111 reviews
Absolutely hate time Warner cable. They rob you and their cable and Internet aren't that great. I wouldn't recommend anyone get this service.
Mary H.
Mary H.
309 reviews
TWC is the WORST! I had them for years, because they were pretty much the only cable provider in the area. They have the worst customer service, only offer good deals to NEW customers, raise their prices a ridiculous amount every year, and we always had issues with our DVR box. I switched to DirecTV 2 years ago and will never go back.
Diana L.
Diana L.
242 reviews
I hope I do not jinks myself, but we have had no problems with our cable. We get tons of channels and great picture!
Tracey S.
Tracey S.
Walnut Cove, NC
120 reviews
I just started internet and home phone with them. So far so good. I hope it strays that way. FYI I was told when I signed up with them I have 30 days to back out. But I do like it better than what I had and it is actually cheaper. That is a win win in my book.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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