Time Warner Cable
3.20 / 5 based on 6,960 Reviews
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Time Warner Cable
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Time Warner Cable is a love-hate relationship. There is no other company in my area that can provide the services they provide but their pricing is sketchy and their customer service leaves little to be desired as well. I see that they are making improvements so we will see what happens in the future.
This cable company/ISP is hands down one of the best, sure they're pricey, but what company isn't nowadays? Haven't had any serious problems with their customer service so far, and best of all... their internet service has no data caps! I surely hope they don't implement one anytime soon. I'd recommend TWC.
We have been on TWC for 2 years now, recently we have started having issues with certain channels stalling or freezing and wifi is dropping in and out. They have a great customer service team but I get tired of resetting the modem and cable box so much. I wished they would come out and troubleshoot.
Time Warner has been a pretty good cable service thus far. Their plans could be more affordable in general, but they do often meet our expectations. Experience with customer service is lacking, as is with most big companies. I would recommend Time Warner if AT&T wasn't available in someone's area.
I have my internet with Time Warner Cable for about five years. The best thing I have found about time warner internet is the speed,I have no problem with getting on and staying on anywhere in the house. I would have loved to have given them 5 stars but theirs always that surprise when the bill comes.
Time warner is ok but the bill goes up and down it is never the same every month. when the weather acts crazy so does my cable.in the beginning i was happy with it but i think the prices are stupid crazy and there is no need for TV to cost so much, before cable we had intennas, never had a problem
I've had this service for a while. There is not a lot of options in my area so this is the one we chose to go through. I have no major complaints but I think their prices are on the high side. I'm not crazy about the customer services either. I just think they could be offering more for the prices.
I have had time warner cable for a while and i just dont like it. I always seem to gave problems with them. That and im paying for the fastest internet but yet when im on the phone with the repesentative they tell me it isn't ome of the fastest, and that is just one of tje problems I've had with them.
I actually always had this when I lived with my parents, the Internet, the phone. So once I moved out of course I wanted TWC. It's really good, but sometimes the Internet is slow. It usually happens when it's super hot. I highly doubt it would be cause of the weather but I have a feeling it might be.
Good Service. However they get you with a promo and after a year it almost doubles. Then when I called to see how I could lower my bill, I waited on hold (after talking to someone) for 30 mins and then was told she would call me back in 20 minutes. 2 hours later she called and it was late at night.
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