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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Pacelli I.
4 reviews
Internet works well, lots of TV channels. However, navigating any of their websites or apps is a horrific experience. As a telecom company you think their interface would be more user-friendly but that couldn't be further from the truth. Just paying your bill is a nightmare!
Our N.
Menomonee Falls, WI
37 reviews
Sometimes the Wifi can be a bit touchy. I really like how you have playback with most TV shows but wish you were able to view more a season's episodes that recently aired. It has some good things but not always the best reliability. . . Don't have the phone service any more.
Andrea M.
Oxnard, CA
19 reviews
I love how they have on demand I can watch most of my shows anytime I want also love the app that you can get on your iPhone android I can watch TV on my phone when I'm connected to my home Wi-Fi and also I can use my Ruku TV with the Time Warner cable app and get free cable
Advance, NC
229 reviews
We have time warner cable wireless internet. One thing I do not like at all is that the longer you have their services, the more expensive they become for the same exact service. It's like, if you are a loyal customer, they begin charging you more, which I do not appreciate.
Diana B.
86 reviews
This is a new service we are trying out. So far I am happy with the service. I do not have to reset my internet daily or have dropped internet service. When I signed up I was given a time frame and they were there in a timely manner. I would recommend this service to others.
Saara H.
132 reviews
Time warner hasn't been giving me issues since the time I've got it but I only have one box and phone and the Internet and I'm paying so much money it's unbelievable there are times that my wifi would be super slow and when I call them all they say is I should reset my modem
tabitha s.
Winston Salem, NC
19 reviews
I don't really have any issues with them ! the internet works great and its a great price ! ive tried other internet providers and they have been terrible. As far as the TV I wish it kept up with direct TV as far a s being able to record in any room but other than that its ol
Amber S.
49 reviews
RATES ARE RIDICULOUS. I have to constantly call because my rates are raised every year for the same basic high speed service. Quality of the internet is great and does as I need but the cost and rising cost is deplorable. If you can use another service in your area, I would.
Erica T.
7 reviews
Love that they currently have no data cap which is why we changed from our previous service provider, customer service has been okay, they installation process was short but they did not do a clean job with running the wires, the internet has been a little slow but it works
Victoria P.
491 reviews
TWC hasn't let me down recently. The customer service can get annoying because they can keep you on hold for a while but that hasn't happened to me in years. I love time warner cable for sure! And I love that they let you know if there is an outage and estimated wait times.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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