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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
christina c.
Minerva, OH
26 reviews
I think there a great company, I always have the best service and there on time when you place a service call and internet is amazing
Heather A.
Rochester, NY
40 reviews
I hate Time Warner Cable...they have the monopoly in my area so I have no choice. Internet is good but the prices for cable and internet are ridiculous
Kimberly Y.
Cleveland, OH
4 reviews
About 2-4 times per month we have some sort of issue that requires us to reset out cable box. Always at the most inconvenient time too.
Morgan R.
Fort Worth, TX
10 reviews
Not horrible and we get a decent price, but the bill is still a lot more than I want to be paying for just internet
Heather A.
Akron, NY
21 reviews
Horrible customer service. You never speak to anyone in the US for tech support. If I had other options I would switch.
Emily C.
7 reviews
I feel that when I started using Time Warner it was affordable but as time has gone on the price continues to grow. I also hate how you have to pay for every piece of equipment, including things like the guide, even though it is not a lot. Our internet goes in and out regularly and does not spread through our house which is relatively small. When we have called to get our plan lowered or changed, they try to raise it higher and don't seem to comprehend the problems we are having. We are currently looking into a different route for TV and internet because we are not happy with the service.
Nallely M.
31 reviews
The thing that I don't like about time warner cable is that the internet is so slow sometimes and price its horrible.
Melisa M.
55 reviews
They have such horrible customer service and are really rude!!! If I had the chance to change provider I would do it in a heartbeat
Stephanie K.
Georgetown , KY
15 reviews
I had a rough time getting my services started. I had to talk to customer service multiple times after trying to set it up online. I haven't had any problems since then.
Marlen H.
Dallas, TX
12 reviews
I've been happy with their services , for the most part. We have always been able to get our services at a reasonable price. We do call to complain whenever our bill gets a little too high though.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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