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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Isabel R.
Isabel R.
Los Angeles, CA
10 reviews
Me and my family currently subscribed to time Warner Cable . Everything works for us cable and wifi Internet is always working it doesn't fail us. Customer service is good is not great cause sometimes they don't listen to what you tell them but other than that it's okay. I would recommend this to friends.
Leann V.
Leann V.
Smithville , MO
47 reviews
I am not a fan of Time Warner Cable overall, and if there was something else in my area that I could use other than satellite I would be switching. They are constantly raising my rates, as well as trying to bill for something that I do not have. I will not be going with them again if I have other options.
Melani F.
Melani F.
Edgar , WI
44 reviews
My husband and I have only been customers of Time Warner Cable for about a year now. We only have internet service and we have been very happy with it thus far. Our bill is the same every month with no hidden fees or surprise charges. With our experience I would definitely recommend Time Warner to others.
Dana C.
Dana C.
Hilton Head, SC
311 reviews
Time Warner is one of the only options I have for internet and cable so unfortunately besides using my local provider (which is even worse) I have to use them. Everything is spotty; from cable service to my DVR starting to record shows at the correct time. The internet is spotty also which is frustrating.
Nahal A.
Nahal A.
33 reviews
I think with all the steaming services available that time warner should really lower their prices. I have considered giving my cable box back as it would be a fraction of the cost to just stream television. Otherwise, I'm happy with their customer service. I think that's an area where they really thrive.
Savannah P.
Savannah P.
Austin, TX
103 reviews
I really dislike TWC. Its the only "good" available option around me which really is not good because it isn't even that good. It drops me from the network so much and I know it is not my computer's fault. Their support page also is horrible as it does not give you alternative methods of fixing my issues.
MaryCaroline G.
MaryCaroline G.
St Petersburg, FL
689 reviews
Quick service, knowledgable providers, incredible deals. I especially like the time warner on the go program. The only downside is that most of the time the top shows are only available when streaming inside your house. This is my only complaint for time warner. Otherwise, highly recommend their services!
Rosa V.
Rosa V.
San Antonio, TX
64 reviews
Don't really have much of an option. Other companies wanna charge me a big deposit. My internet goes out every month. One time the technicians were in my home taking pictures of my personal items and posted on social media to make fun. They're so pricey and there crap is always on an outage or messing up.
Melinda S.
Melinda S.
Little Falls, NY
75 reviews
We have had nothing but problems with this company. Unfortunately they are the only internet and cable company in our area. Since they have gone all digital my service issues have been getting better. The monthly charges are ridiculous but when you need there services there's not much you can do about it.
LIZETH V.
LIZETH V.
Edinburg, TX
117 reviews
They offer a lot of channels, but not all of them are interesting, it depends of the package you choose, they offers good specials, but anyway it is expensive, I'm not sure if I would recommend it or not, I have used it for a long time, but now you can find a lot of strumming apps that are really worthy.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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