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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jamie S.
Rock Hill, SC
58 reviews
Time warner cable is unreliable and not as fat as advertised, however It isn't that bad either. It works when you need it to and it's really the only good company for internet where I am at. They need to work on fiber optics and hopefully we can get the outages down to a minimum.
Ariel T.
Lexington, SC
27 reviews
The customer service is getting better but they still haven't come out to fix my guest room TV to figure out why we don't have our basic cable running through there. Oh and they also left my cable lines out for three weeks when they said they would be back the next day to bury it
Emily W.
Fountain vly, CA
40 reviews
I've heard they put people on hold for ridiculous amounts of time, but fortunately I've never had to deal with them on the phone for long. I think if you keep a simple plan, and know what you should be paying every month, then you shouldn't be calling them too frequently anyways.
Sarah B.
Jasper, Indiana
129 reviews
Of all companies I've used in the past, I find time Warner to be the best I've dealt with, experiencing the least amount of interruptions, the speediest in problem resolution, and friendly staff, and service personnel. Even dealing with customer service calls are quick, and easy.
Farrah S.
Heath, OH
60 reviews
If it were up to me we wouldn't have cable . But my hubby loves ESPN and we have kiddos. We have no other options except satellite which is a trap! Time Warner is outrageous and over priced . The only way you a deal is your initial year and after that it's raised more and more .
lenissa C.
New York, NY
268 reviews
I have a long time being a customer and the service from 1-10 will be 8, not that bad but can be better, sometimes the internet signal is not strong enough but overall i think this cable company is good enough considering is the only option we have in our area of cable companies
Nikki V.
63 reviews
Switched from AT&T Uverse last year. Better On Demand choices, faster internet. Setup was a bit of a mess, they brought the wrong boxes, then charged me more each month to get the correct ones. My fault for trying to sign up online via chat vs a phone call or in person, I guess.
Olivia S.
Pullman, WA
31 reviews
Can be pricey and unreliable and difficult to navigate at times. Provides most popular channels and is a pretty basic cable company. They do have a variety or packages to choose from and will work with customers. Not my favorite company but it is definitely an option to consider
britney s.
6 reviews
We use this service because we are able to bundle our internet and cable together and it isn't really expensive. I am able to watch all the shows we love live or on demand. I can record 6 shows at a time with my DVR and watch them later. I would recommend this service to others.
audrey e.
Redondo Beach, CA
14 reviews
Time Warner is the WORST. Have them for landline, internet and cable. on 7 tvs. Although we pay a ton of money monthly (over $400), literally something is ALWAYS wrong. They are ALWAYS rude, don't care to promptly fix the problem, etc. I will change as soon as there is an option
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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