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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Stefani N.
Stefani N.
Santa Monica, CA
34 reviews
decent cable and internet provider; had no choice but to get time warner cable because it's included in my apartment rent/lease package and it's a bit expensive but does the trick; customer service has been helpful when i needed a premium channel charge removed since i never had requested it
Cathy S.
Cathy S.
Ilion, NY
70 reviews
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Techie Expert
Level 2
I have had Time warner Cable for many years and as i love the service most of the time ours is about to change yet again to new company and services I'm not sure why but i hope the price of things changes for the better because we really shouldnt have to pay so much for entertainment and news
Jasmine A.
Jasmine A.
182 reviews
So far the TV and Internet have been so great ! It was so great to switch to them from Verizon ( now frontier) which was terrible ! Then only down side was we didn't get out $300 gift card I was told we would get just because Verizon was in my
Boyfriends name and time warner is now in mine !
Hannah H.
Hannah H.
Havelock, NC
120 reviews
We got TWC a few months ago and I'm not too impressed. They sent us a box to set up our own cable, only to have something not work and have someone come out here anyway. Our wifi always goes in and out, so the wifi hasn't been the most reliable for us, which isn't great for the price we pay.
Candelaria H.
Candelaria H.
Paramount, CA
18 reviews
I recently ordered the home extreme internet 200 service. I only have my tv, 2 iPhones and a laptop. It's very fast and reliable. The only problem was the twc hotspots :-( . It's very disappointing knowing theirs 500 thousand spots and I can't seem to connect to them when I visit my parents.
Shannon B.
Shannon B.
Lexington, SC
337 reviews
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Techie Expert
Level 3
I've honestly never been a huge fan of Time Warner Cable. There aren't really any other choices aside from DirecTv so I'm basically stuck with this mediocre service. I can't wait to see what changes Charter has in store. Definitely not the best service but not the worst I've ever had either.
Ariel W.
Ariel W.
Hollywood, FL
29 reviews
The connection is reliable and pretty good. Prices are decent, however I have heard of people paying less than me for the same service. Not sure what that says about the company. Customer service is okay and can use some working on. Happy with the cable service, not so much with the company.
Nicole K.
Nicole K.
147 reviews
We only have Internet from time warner cable due to the outrageous price for cable and since then we get terrible internet service and it's the same for a lot of people in our neighborhood. We are looking forward to getting google Fiber so our internet doesn't get dropped during peak times.
Patricia W.
Patricia W.
45 reviews
I've had time Warner cable for many many years now along with their internet and u absolutely love it and would never change. I also have one of the newer dvr boxes which can record up-to 6 shows at once and stores a terabyte so I can store all my shows and movies and never run out of space
Kimberly K.
Kimberly K.
Milwaukee, WI
20 reviews
I'm satisfied with prices and what I get for internet/cable. However, customer service has always been an issue. I've had reps not show up or show up hours late for installations. I was supposed to be refunded and it took 2 months for the check to come when I was told it would take 2 weeks.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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