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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Brooke H.
Brooke H.
Chapel Hill, NC
17 reviews
I ONLY use this company because it's the only one available in my area. I have never before experienced such horrible customer service.
Julie L.
Julie L.
Monrovia, CA
17 reviews
I am not a huge fan of time warner but it is what my family can afford. In my opinion they charge too much for what they have to offer.
April M.
April M.
Millinocket, ME
33 reviews
Time Warner Cable has pretty good service for the most part even though at times the cable box can mess up at times
marisa m.
marisa m.
rochester, NY
31 reviews
We have never had an issue with TWC they are always extremely courteous. would recommend this provider to a friend
Angela L.
Angela L.
Port Neches, TX
8 reviews
Very unhelpful on the phone and do not care about customers. If there was another company I could use I would but they are the only ones in our area to use.
Angela F.
Angela F.
Cornelius, NC
7 reviews
They're okay. The service is decent but they really need to work on their customer service. It sucks. Those new commercials are a joke.
Maria V.
Maria V.
Brooklyn, NY
54 reviews
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Techie Expert
Level 1
The service has gotten better over the years. I like receiving their "Thank you for being a loyal customer cards" and feel appreciated.
Theresa F.
Theresa F.
Dayton, OH
10 reviews
The service is excellent! We have never had a problem with the cable cutting out. The only problem is that customer service is lacking.
Cecilia A.
Cecilia A.
Santa Ana, CA
19 reviews
Got Time Warner as a replacement for AT&T. Time Warner Has a better price point, and better connection. Our family is really loving it.
Courtney K.
Courtney K.
Napoleon, OH
65 reviews
Time warner is not the best company for internet and cable but I never have any interruptions but my bill always has some added costs.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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