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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kelsey R.
Kelsey R.
Lexington, KY
20 reviews
Getting better as the transition goes on but oftentimes I have only talked to people who are not great at customer service and are oftentimes much too rude to customers.
grace W.
grace W.
Gorham, ME
15 reviews
This is the fastest internet avaialbel to us but I hate this company more than anything and will switch as soon as something else is available even if I have to pay more.
Justyna B.
Justyna B.
Forest Hills, NY
15 reviews
Very slow service for unknown reasons. Sometimes my internet randomly disconnects and I don't know how to fix it. Customer support never helps.
Samantha E.
Samantha E.
Costa Mesa, CA
31 reviews
Eh, not so great. Pretty much stick with them because I live in an apartment complex. Why do you constantly raise my rate & never explain why?
Brandy T.
Brandy T.
Cincinnati, OH
18 reviews
Time warner cable is an ok cable and Internet service. We have a lot of problems with the service going out and our bill is constantly going up
Andriana T.
Andriana T.
Middle Vlg, NY
41 reviews
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Techie Expert
Level 1
I'm a new user of Time Warner Cable, but so far, I am really impressed with it. They offer a great selection of channels.
Brittany D.
Brittany D.
42 reviews
I feel like some of their services are a little pricey. They have pretty good customer service, though, and they've always helped me solve whatever problem I may have.
Margaret H.
Margaret H.
67 reviews
Badge Icon
Techie Expert
Level 1
The service has been fine, but the channels are limited and the customer service when trying to negotiate or upgrade services are not helpful.
Raya K.
Raya K.
North Adams, MA
17 reviews
Good service but extremely overpriced. Reliable cable and Internet. High cost that is constantly changing. No other cable options in our area.
JustAnotherRoger B.
JustAnotherRoger B.
Honolulu, HI
24 reviews
I love our cable company. Never gave us any problem. Has been so flexible in granting our requests for discount and freebies
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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