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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Heather S.
Heather S.
63 reviews
3 stars for the fast Internet. Not 5 stars because it's incredibly overpriced. Also, customer service is a real drag. Hate having to deal with them.
Kelsey R.
Kelsey R.
Louisville, KY
7 reviews
Much better than wind stream. wish they worked harder to fix internet issues though, had to get on them twice to fix it before.
Annie O.
Annie O.
New York, NY
28 reviews
BOO! No good. We've got Time Warner Cable in NYC and the internet is terrible & customer service is usually useless. Not a big fan. If we decide to get cable we'll get rid of TWC.
Jennifer e.
Jennifer e.
Akron, OH
27 reviews
The Internet tends to go out pretty often. They are very pricey unless you can get on a plan. They raise prices every year, I like the channels but that may have to go next year?
Brenda V.
Brenda V.
Columbus, OH
12 reviews
Service of internet sucks, really slow, bogs, does not have a wide range. Internet affects the phone service, so that is shotty too.. Cable cuts in and out and isn't worth having.
Tori H.
Tori H.
Lexington, KY
34 reviews
I don't like time warner cable. They have awful customer service and extremely long wait times both in store and on the phone.
Yovanna J.
Yovanna J.
New York, NY
9 reviews
So so expensive! and sometimes it doesn't work and its hard to reach someone, they are getting better but their prices aren't!
Emily T.
Emily T.
Lexington, KY
25 reviews
Honestly, TWC has been a bear. We experience slow connection speeds all the time, and have suspected that we aren't getting what we are paying for.
Jill L.
Jill L.
Staten Island , NY
14 reviews
The Internet is spotty, and their customer service sucks.

I called and they told me that it was my router they wanted me to buy a whole bunch of crap. Or upgrade my service. Crap!
Kristie  H.
Kristie H.
Lancaster, NY
8 reviews
I like the fact that you're not stuck in a contract with them. I also love the deals that they offer. But I hate how the price goes up so much after a couple of years.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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