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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Brenda R.
8 reviews
I like time warner but the prices are a bit high and they make you bundle all these things just to get an ok price
Jessica F.
162 reviews
Absolutely terrible. I signed up for their $39.99 a month cable package and with taxes and equipment fees my monthly bill ended up being over $70 for terrible service. My cable was constantly going out and the first day I got my cable installed I had to order a new box because the one they gave me was defective. I was told they would credit my account for the new box and instead they charged me for it. Not to mention it was a pain in the ass to cancel my plan. I called and was told I would still have to pay for the 3 days of the month that I had use the service and ended up with a $60 bill...for 3 days of service?!?! Terrible, I wouldn't recommend them to anyone.
Iliana S.
Los Angeles, CA
54 reviews
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Techie Expert
Level 1
Mi servicio de internet es a través de Time Warner Cable, pagó más de $60 por mes y la cobertura, en algunas ocasiones es deficiente.
Hannah J.
25 reviews
I love them. they are super nice and the cable is good. good company for cable!
milly c.
Raleigh, NC
19 reviews
The service for cable, internet or phone is one of the best however, the customer service is terrible.
Amanda S.
Buffalo, NY
5 reviews
I have Time Warner Cable with the DVR service. I really love to be able to use the DVR to record my favorite shows if I'm not home. It's a great package to have.
Khaiyah B.
Durham, NC
36 reviews
I've been using Time Warner Cable Internet for a long time now and I think that the connection works so great it is just that sometimes their customer service can be horrible and it can be really hard to work with them sometimes.
Melissa M.
27 reviews
Although time warner cable is better than dish when it comes to Internet their prices are ridiculous especially when new customers can get such great rates. I don't even bother with cable TV because it is a ripoff. Netflix and sling are all I need!!!
Krista P.
Highland , IL
246 reviews
Time Warner's services offered are really pretty average - not good, not bad. Some of their more expensive plans are a little pricier than some comparable packages from their competitors. Also, they charge a setup fee with all of their cable Internet plans whereas many cable Internet providers don't. This is a relatively minor complaint, but something you should be aware of as you sign up to avoid any surprises.
Miriam L.
23 reviews
Greatest company will not trade you love your service worth what you pay the internet is fat .
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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