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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Robin R.
Robin R.
Lockport, NY
32 reviews
Time Warner can be very hit or miss, and my family has had our fair share of problems with them. As of recent they have been better though.
Hannah S.
Hannah S.
71 reviews
Overall good service. They are available to help you and send nice tech people. They offer nice promotional deals that last around a year. Happy with the service.
jenni l.
jenni l.
Palm Harbor, FL
12 reviews
Time Warner Cable has rather a rather reliable service overall. Their phone apps are a bit lacking but even those are slowly improving with time and customer usage.
Ashley R.
Ashley R.
Old Orchd Bch, ME
22 reviews
If there was another option I would take it! My bill for just high speed internet and cable TV with one box is just about $150 each month. TWC is way too expensive!
Hazel F.
Hazel F.
Waipahu, Hi
36 reviews
Service is ok, I wish they can get to you faster when you have trouble with your internet or cable! I hate how you need to wait for the next availability! They need faster service!
Kim T.
Kim T.
125 reviews
Ive had Time Warner for years. Upgrading equipment doesn't seem to help. Not many providers to choose from so we stay. Better than the satellite costs we used to pay
Stephanie R.
Stephanie R.
Brea, CA
17 reviews
They are ok.. if you call them they do not know how to fix issues.. We had an issue for 9 months, We talked to 10 different people at 6 different times. finally someone came out and knew exactly that the problem was
Taylor W.
Taylor W.
New Albany, OH
13 reviews
They kept charging for random things and I always had to call. The cable kept going in and out randomly and eventually stopped but they were difficult to deal with
Alexa C.
Alexa C.
Hemet, CA
16 reviews
Its good for basic cable and they have a good connection it doesnt glitch or freeze or loose signal
Elizabeth G.
Elizabeth G.
Beavercreek, OH
49 reviews
I truly believe that we overpay for cable and Internet from time warner. However, every time I've called to cancel they do lower my bill so we have yet to switch!
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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