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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Rachel M.
Rachel M.
21 reviews
The connection is terrible after midnight and cuts out often. Their customer service is also really bad. I don't recommend their service for anything, honestly.
Dana D.
Dana D.
Grapevine, TX
27 reviews
Time Warner is the worst. There were always mistakes on my bill, and the Internet was always down. I switched to Charter because the Time Warner was so terrible.
Jasmine K.
Jasmine K.
Woodland Hls, CA
87 reviews
Just your standard internet company. Nothing special. I have had a few problems with them, but that is standard for any internet company.
Lele S.
Lele S.
Fort Rucker, AL
22 reviews
I have a love hate relationship with time warner. When their service is working it works amazing, but if the slightest thing is off it makes my service glitchy. i wish they would finally upgrade their optics.
Lanie K.
Lanie K.
Raleigh, NC
14 reviews
I was not happy with their cable service so I switched, however the internet service I had through them was always pretty reliable. They also raised my cable bill and became more expensive than competitors.
Lauren D.
Lauren D.
Redding, CA
68 reviews
They are fine. No really problems except the internet sometimes just goes out. when we had to switch we had a service guy come out and he was nice and helpful.
maegan k.
maegan k.
Converse, TX
93 reviews
Time warner is affordable and the service is great! When I pick up the phone and call they answer quickly and they solve my issues fast.
Kim B.
Kim B.
Mount Vernon, OH
20 reviews
We have had good experience with signal for both cable and internet but our customer service experiences (including installation) have left much to be desired.
Lauren M.
Lauren M.
San Antonio, TX
14 reviews
I had some issues with set up of my wifi using TWC. Though, I was finally able to set it up. The speed is decent, though some shows stream better than others.
Kel L.
Kel L.
Gastonia, NC
18 reviews
TWC has fairly helpful customer support but in my experience their prices aren't terrific. I use it because it's just about the only relevant ISP where I live.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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