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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Bee R.
Monticello, NY
67 reviews
A bit overpriced, but one of the only companies in my area that I can afford. Which sucks. My internet is always crapping out and I'm always calling to have them remotely reset it to get it to work. It's not like I live in the sticks either, I live in a pretty big town! The speed is decent when it actually works, so they've got that going for them.
Syrie C.
456 reviews
Decent. We've run into quite a few problems with cable. We ended up switching our TV to direct TV which we get 100x more channels with for around the same price that cable was charging for a few channels. As far as being an Internet/wifi provider, not horrible.
Kiani L.
39 reviews
No our favorite provider. We use to have Comcast in Georgia. Their service was amazing. We don't find Time Warner the best value for services offered. They have a monopoly in this area. Options aren't available which is why our service is with them.
Kristen J.
Marshville , NC
90 reviews
The quality is great, when it works. We are promised speeds that we aren't getting and it's pretty disappointing. Also, we see people getting awesome promo rates, while we as 10+ year customers get overcharged. Leaves a bad taste in your mouth.
Paula G.
Centerville, OH
55 reviews
Their customer service is terrible. You are always on the phone forever and they never know what they are talking about so they have to transfer you serveral times. If it was not for their lower rates I would switch.
Caitlin P.
Austin , TX
131 reviews
I've heard awful things about time warner in the past, but my experience with them the past few months have been great. Their customer service line has been very helpful so far. It does seem a little overpriced though.
Leslie M.
19 reviews
They have okay customer service. The installation of our internet and cable was quick and easy.
Poca A.
Delmar, NY
30 reviews
I really dislike Time Warner Cable. I've had several bad experiences with them but they are the only cable network available in my area. They also just raise my bill by $30 and I only have the basic package. If I had a choice I would definitely go somewhere else
Christina W.
98 reviews
I HATE TIME WARNER CABLE WITH THE FIRE OF 1000 SUNS!!! They overcharge, give terrible service, and every time I turn around my bill is going up. I would switch companies in a heartbeat but there is no other competitor where I live.
Kristina S.
Brown deer , WI
84 reviews
Time warner sucks. They overcharge for crap channels and when you have a problem their customer service reps will keep transferring you to other people hoping you will eventually give up and just hang up the phone.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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