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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Leslie G.
Leslie G.
Lexington , Sc
28 reviews
I am not a fan of Time Warner. I hate having to call every year to renegotiate my rates. Why can't they just give everyone a good fair price?! And it's like every couple months my bill sneaks up a few more dollars.
Heather  H.
Heather H.
Somerset, KY
6 reviews
For the most part the service has been good. We have had issues with poor signals, random drops in internet connection & one incident with poor customer service.
Shondelle D.
Shondelle D.
Rockaway Bch, NY
14 reviews
Been using time warner for a long time they r a company they have just about have all the channels you need I'm a sports lover so I watch just about all my sports
Doris D.
Doris D.
W Terre Haute, IN
14 reviews
Haven't had cable issues but phone and internet have worked less than it has worked had serviced an it was something to do with modem so they put in new one. but no credit on bill
Taylor W.
Taylor W.
Cleveland, OH
13 reviews
They kept charging for random things and I always had to call. The cable kept going in and out randomly and eventually stopped but they were difficult to deal with
Naina D.
Naina D.
Durham, NC
29 reviews
Only show in my area. Unreliable but Overall they do a good job. I think the lack of competition is what adds to the badd customer service
Marcella G.
Marcella G.
Lubbock, Tx
13 reviews
I've never had a problem with TWC. We have had some really great customer service with this company. The internet is great and runs really fast. No lagging at all.
Lyndsey B.
Lyndsey B.
Albion, PA
13 reviews
Very poor internet service. I'm not happy with my high speed internet, but we live in the country and this is pretty much the only option.
Jocelyn E.
Jocelyn E.
69 reviews
It is very slow at times and it kicks off people when their are too many people on. i am paying 150 dollars a month for this. The customer service is terrible too.
laura s.
laura s.
Paramount, CA
35 reviews
Devoted and loyal customer here. even though sometimes their internet fails. but they are quick to fix the problem somet1they even give you a free movie on demand
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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