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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Michelle A.
Michelle A.
Middleton, NH
36 reviews
I am not impressed with Time Warner. Where it is pretty much the only company available to us in our area, it takes advantage and raises the price so high we had to cut down to only Internet.
Leann K.
Leann K.
37 reviews
We love our TWC, but sometimes it is not very dependable in our area. On the good days I love it, and on the bad days, not so much.
MyStyleInsideOut ..
MyStyleInsideOut ..
Albany, NY
73 reviews
Time Warner is a great service provider for phone, cable and Internet. Though it's a little bit pricey but you get what you pay for.
Kassity S.
Kassity S.
Murray, KY
20 reviews
Excellent customer service. Any question I've had, they've had an immediate answer. Their chat service is convenient and efficient.
Cathy B.
Cathy B.
Zebulon, NC
9 reviews
I haven't been with them very long. They seem to be very helpful, both over the phone and live chat. Internet is a little slow but you get what you pay for; we have the lowest speed available.
April M.
April M.
Clayton, NC
3 reviews
Customer service sucks. Over priced cable and internet. Hard to get someone who speaks English on the phone. CSR's in the local office always have sour look on their face.
Ashley B.
Ashley B.
Liberty, NY
18 reviews
There okay they do get a little pricey they did update to all digital now in have the box and I have channels I haven't had in years
Dylan S.
Dylan S.
Buffalo, NY
46 reviews
Overall it is just okay. goes in and out all the time and for some reason when doors at home are shut the WiFi goes out and has to be reset every time.
Alexa D.
Alexa D.
San Diego, CA
6 reviews
Great Internet/Cable company! We've never had any issues! They always get to us asap, answer all the questions we have and just overall a good company!
Monica S.
Monica S.
Madison, Oh
10 reviews
Time warner is not my first choice but unfortunately it's my only choice. Once I bought my own router and modem though it greatly improved my service.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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