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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Brandi F.
Brandi F.
32 reviews
I can't express enough how much I hate Time Warner. I have had nothing but trouble with them since they took over for Insight. I'm close to just canceling my cable because the cost is just outrageous.
Michael P.
Michael P.
Slingerlands, NY
13 reviews
I've always been indifferent with time Warner cable. They are okay, but it feels like I have no better option. The prices go up every year and I can't lower the even though the quality stays mediocre.
Karole J.
Karole J.
Durham, NC
18 reviews
Terrible customer service. Limited choices in programming. Technical support is non-existent. I only have it because there are no other options in my area.
Rachel K.
Rachel K.
19 reviews
I like them but at the same time I wish it didn't cost so much to have car and Internet I'm currently paying for a landline that doesn't even work and they will charge me to fix when it never worked
Teresa U.
Teresa U.
West Richland, WA
64 reviews
We have had no issues with Time Warner. Their service is a bit expensive but we also chose to have an upgraded package. We enjoyed them and we are not having problems already interactions in service.
Ebeliz R.
Ebeliz R.
Dallas, TX
16 reviews
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Techie Expert
Level 1
The service is good. The price is outrageous! I've rarely experienced down times and when I have they are very prompt in solving the issues AND keeping you posted on the status of the work order.
Leann L.
Leann L.
Covington, KY
35 reviews
Their actual internet service is kind of spotty. I have the mid-grade internet and my connection is sometimes slow when I have multiple phones and a TV/Roku on it. Their customer service is pretty nice though and they do a great job with transferring your service when you move.
Kristen G.
Kristen G.
Shepherdsvlle, KY
27 reviews
We have had a good experience with time warner over the past year. We had some issues with internet working at first, but they were always able to fix it.
The wifi signal is usually ok but a lot of times it goes in and out or has a really weak signal. We have had them come out to try and fix it but it only worked temporarily. But we only pay $35 a month so that may be why. Otherwise it works out everyday use and Netflix watching.
Melissa L.
Melissa L.
Richmond, KY
29 reviews
We have been long-time customers with TWC.
We have had very few issues with our local office or with the service in general.
The only complaint worth mentioning is the wait time for a tech to come out.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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