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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Candice C.
Candice C.
Struthers , OH
8 reviews
AMAZING customer service, excellent products at excellent prices. Have never had a problem with my service and I've had it for about 7 months now. Can't wait to see what they come up with next!
Marie D.
Marie D.
Uvalde, TX
20 reviews
I think that the Internet is okay....I wish they would not show the same movies all the time. I also think it's ridiculous to charge $150 a month for cable and net when there are online options
Desirae M.
Desirae M.
Zapata, TX
61 reviews
They are a good service, I've never had any problems with their service and if it goes down, it isn't down long. I have had them since 2009 and wouldn't think of changing to a different service.
Jane C.
Jane C.
Nassau, NY
31 reviews
I honestly don't know what to say about Time Warner Cable, we are with them because they are the only provider where we live. The prices keep going up & the service quality keeps going down.
Kandis  R.
Kandis R.
Louisville, KY
440 reviews
I used to have direct TV but when I moved they said that there were too many trees at my new house. Time warner stepped in and got my internet and TV started up in a very timely manner. Also the customer service is amazing. The service however is not as good as I'm used to
Priscilla L.
Priscilla L.
Hermosa Beach, CA
32 reviews
Time Warner has the worst customer service ever. I once had my cable cut because I was moving next month and the new renter called in early. Took 2 days to fix it then my billing was all wrong. Don't know how many times I've called in about billing errors - At least 20.
kaylee m.
kaylee m.
Cincinnati, OH
33 reviews
Has good affordable plans, you get channels free for 3 months which is great! only thing I don't like is because they put a dish outside the weather affects it more often so we loose service
Jackie E.
Jackie E.
waco, TX
18 reviews
I love time warner cable Internet, cable, phone all in one bill! fast wifi, on demand is awesome and they even have an app you can download on your cell phone so you can use it to call and text
Rosaura G.
Rosaura G.
Brownsville , Tx
7 reviews
Extremely slow. Always in and out. We've been told there was a problem in the area for months now but they could not figure out the problem. They need to keep up with times and the high demand.
Sammy B.
Sammy B.
Orlando, FL
20 reviews
Worst provider ever! Always having outage issues. Techs are not very educated or knowledgable, and customer service is a nightmare! If I had other options for internet I would cancel this crap.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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