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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Hannah B.
Morehead, KY
72 reviews
I have been a customer for years and have never experienced anything less than excellent service from this company.
Eileen E.
Van Nuys, CA
9 reviews


Bobbie H.
Waukesha, WI
29 reviews
Ive had TW the last 4 yrs in 3 different homes. If i could rate 0 i would. Channel selection stinks, my phone number randomly changes without being told, the internet is the worst! Constantly cutting out, CONSTANTLY! Slow and frustrating. Bit too mention costly. I'm working to find better options
Ashley K.
17 reviews
The service we have in our house is supposed to be really great. But, I have problems with it all the time. My boyfriend doesn't, unless he's Skyping with his parents. So I'm fairly neutral about our service.
Megan And Will G.
San Antonio , TX
34 reviews
For the most part, I am satisfied with their services. My internet is great and if you aren't happy they usually do what they can to make you happy.
Kristine M.
Sherman Oaks, CA
5 reviews
I Am not a fan. The internet is slow and does not work in my bedroom. The prices increase dramatically a few times a year. The cable service is pixely at least a few times a week. I only use them because it is the only provider where i live.
Sarah H.
Fairfield, OH
165 reviews
Time Warner is alright. It works well most of the time, and the internet is fast when it does. However, it cuts in and out a lot, and their customer service hasn't been the best.
Tiffany  S.
El Paso, TX
62 reviews
We have always had installation problems and service outages but this time around service has been much better and customer service has improved.
Vickie C.
Lexington, KY
32 reviews
I have my internet and cable through time warner. I think that I pay entirely too much money for cable. We only watch a handful of channels but must pay for the ones that contain what I call garbage I don't want in my home. I don't watch it so why do I have to pay for it.
Lisa P.
Staten Island, NY
90 reviews
They have the worst internet service I've ever experienced! I can't even get my wifi connection in my bedroom. And even when I sit in the same room where the router is it's extremely slow
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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