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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Isamar S.
Isamar S.
Rio Grande City, TX
14 reviews
I've had time warner cable and internet for many years in my house and I love it. It is rare when I encounter problems with either the cable or the internet. I am very satisfied with Time Warner.
Aurianna B.
Aurianna B.
Poway, CA
13 reviews
Time warner has been okay. I feel like we should be given a better modem but it works. We do however lose WiFi sometimes if we're too far from the modem.
Pam D.
Pam D.
13 reviews
I'm not a fan of Time Warner and looking to change providers soon. They continue to raise my bill, it jumped $30 more at one time. Their customer service tends to be rude and condescending. Not to mention, almost weekly there is a time period the Internet does not work.
Lisa A.
Lisa A.
Davidson, NC
73 reviews
Not a fan of Time Warner Cable. I only use it because it is the only option in my area. They raise prices all the time and the customer service is awful.
Stephanie R.
Stephanie R.
Durham, NC
32 reviews
I have to use TWC in my apartment complex, but it's been fine and service doesn't cut out often. I hate how the price just goes up and up every year though.
Kate P.
Kate P.
Los Angeles, CA
18 reviews
I can't say anything SPECTACULAR about Time Warner, but I don't have anything too bad to say about them either. They provide my cable and internet and they do they job. It's pretty expensive though.
Shana D.
Shana D.
Ottawa, OH
40 reviews
Our connections are usually pretty terrible with TWC. And their customer service doesn't seem to ever be as good as I think they should be. They also try to sneak higher fees without telling us.
sydanee h.
sydanee h.
Aberdeen, MD
236 reviews
I didn't know what this was until I heard about it in New York. I don't like it at all its slow and complicated.
Brittany B.
Brittany B.
Raleigh, NC
39 reviews
Time warner is the least helpful cable and Internet service. I pay a ton of money every month and 2 of our remotes don't work and our internet goes out constantly. Don't recommend time warner at all
Steven W.
Steven W.
Santa Ana, CA
5 reviews
TIme Warner has great customer service and the best deals for service. I was stuck with Cox and AT&T before that. It was always a hassle if there are any issues. The pricing was also ridiculous!

Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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