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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Tysha P.
Tysha P.
Los Angeles, CA
45 reviews
I don't like the way the bill their customers. They have good customer service. Sometimes their service can be bad, but they always fix the problem.
Lauren B.
Lauren B.
Willow Spring, NC
7 reviews
We have been a Time Warner Cable customer for internet for 7 years and have always had wonderful service. The only downside is the increase in pricing each year for the same package.
V B.
V B.
60 reviews
Time Warner is a decent ISP.
Their customer service is always really friendly and helpful and they offer great packages at good prices.
I've been with them for almost a decade now.
Heather S.
Heather S.
63 reviews
3 stars for the fast Internet. Not 5 stars because it's incredibly overpriced. Also, customer service is a real drag. Hate having to deal with them.
Michael M.
Michael M.
Wichita Falls, TX
9 reviews
Absolutely the worst! They are the only option in my area or I would switch. Service seems to be at the very worst on weekends.
Jordan P.
Jordan P.
New York, NY
89 reviews
I switched form Verizon to Time Warner and couldn't be happier! Cheaper and better. You can also use it for cable and internet.
Choua X.
Choua X.
20 reviews
It seems the connection will go out here and there and when they come to the house they tend to always charge you for something
Cara B.
Cara B.
Lexington, KY
10 reviews
Customer service sucks. As long as you don't have a problem the service itself is good. But if there are any issues at all it takes weeks to solve.
Kelsey R.
Kelsey R.
Louisville, KY
7 reviews
Much better than wind stream. wish they worked harder to fix internet issues though, had to get on them twice to fix it before.
Laura R.
Laura R.
Appleton, WI
21 reviews
Good internet speeds provided just wish they offered a little better pricing in packages that way we could have one company for cable and Internet.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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